Program Manager Field The Program Manager Field is the liaison between the Director and the operations team. They are responsible for maintaining a strong communication flow between all parties as well as supporting the team by providing the necessary tools to execute our services in the best most efficient manner while delivering high quality results. Performs other duties as required and assigned. The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Essential Responsibilites - Oversees daily program execution, including scheduling, payroll, staff communication, and performance monitoring. - Loads cycle plans into the SAS Technology Platform, pulls daily and weekly reports, and ensures proper execution of retailer programs. - Identifies and addresses execution performance issues, ensuring adherence to retailer requirements and operational standards. - Aligns reset workload with labor resources, consults with retailers and brokers, and attends client meetings to support program success. - Accountable for maintaining and reporting on the progress of fair share billing, labor budgets, and program costs to maintain financial efficiency. - Provides reports to retailers, executives, and supervisory staff, offering insights into store completions, issues, and opportunities. - Works with clients and space and assortment teams to resolve issues Supervisory Responsibilities May delegate work of others and provide guidance, direction and mentoring to indirect reports Travel and/or Driving Requirements Typically office based, but may need to go into the field (retail stores) as needed Minimum Qualifications Education Level: (Required): Bachelor's Degree or equivalent experience 5+ years of prior broker, Retail, Retailer Service or Merchandising experience Skills, Knowledge and Abilities Excellent Written & Verbal Communication Skills Decision Making Skills Strong Prioritizing Skills Ability to Develop Strategic Plans to Grow Business Team Building Skills Research & Analysing Skills Good Interpersonal Skills Environmental & Physical Requirements Office / Sedentary Requirements Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds. Job Will Remain Open Until Filled
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees