Program Manager, Engineering Enablement

DoorDash USA•San Francisco, CA

1d•Hybrid

About The Position

At DoorDash, we’re building the industry’s most scalable and reliable delivery network to support our three‑sided marketplace of Consumers, Merchants, and Dashers. As the Engineering organization evolves, our Engineering Enablement team is hiring a Program Manager to build and scale programs that elevate developer productivity and cohesion across DoorDash’s Engineering umbrella. This role will support programming efforts with org-wide communication, operations, and events; tooling and documentation; and emerging technologies such as AI, to help enable engineers leverage the right resources to elevate quality, accelerate execution, and shape the future of our products and systems. You’ll also support our largest program, Engineering Bootcamp, by facilitating new hire onboarding on a rotating basis with the team, and contributing to content and process updates in partnership with the program’s onboarding DRI. About the Team The Engineering Enablement team’s mission is to elevate the productivity, capabilities, and unity of the DoorDash Engineering organization. We trail blaze and drive creative solutions - programs, platforms, and resources - that help engineers do their best work. Embedded in the Engineering org, we partner closely with Engineering leadership, and collaborate with key cross-functional teams such as Security, IT, Recruiting, Talent Acquisition, and Workplace Strategy, to build a scalable engineering organization that supports our company roadmap. About the Role As a Program Manager on the Engineering Enablement team, you will act as a versatile generalist, both scaling and supporting our existing enablement programs, while also identifying opportunities to design and launch new initiatives that improve how DoorDash engineers learn, build, collaborate, and ship.

Requirements

You thrive in ambiguous, fast-moving environments, can balance urgency and prioritization, and are comfortable rolling up your sleeves to drive programs from idea to execution with limited guidance.
You have 5+ years of program management (or equivalent) experience delivering cross-functional programs in engineering organizations or technology companies, with a track record of operational excellence and follow-through.
You are a clear, concise communicator who can write program docs, newsletters, and change comms that engineers actually read, and tailor messaging to different audiences from ICs to leaders.
You’re excited about improving developer productivity and experience, and you’re curious about how emerging technologies (especially AI) can change how engineers learn, build, and ship.
You are proactive about looking for opportunities to use AI and automation to streamline program operations, reduce manual work, and scale successful programs efficiently.
You have experience with engineering onboarding and/or facilitation (virtual and in-person) or a strong desire to learn, and you’re comfortable presenting to technical audiences and leading live sessions.
You’ve worked with documentation systems and developer tooling and bring a strong eye for information architecture, clarity, and quality in technical content.
You’re data-driven and comfortable defining KPIs, building or partnering on dashboards, and using both quantitative metrics and qualitative feedback to assess impact and guide iteration.
You demonstrate influence without authority, building trusted partnerships with engineers, leaders, and cross-functional teams by listening to their needs and helping align on practical solutions and next steps.

Nice To Haves

Experience working with software engineers, and exposure to developer productivity concepts.
Familiarity with experimentation and evaluation techniques for AI/developer productivity tools.
Experience managing engineering events and learning series (lunch and learns, workshops, tech talks).
Experience designing L&D or onboarding programs for engineers.
Background in instructional design (building instructor‑led and self‑paced content) or technical education is a plus.

Responsibilities

Own and help scale multi-quarter engineering enablement programs and events across emerging technologies, documentation/tooling, technical learning, and engineering communications with guidance from your manager/team; partner with engineering stakeholders to proactively define scope, milestones, risks, and outcomes for new and existing programs.
Design, pilot, and iterate on technical learning offerings (learning paths, workshops, demos, lunch-and-learns) to drive AI and emerging technology adoption and fluency - using stakeholder input and program data to continuously improve and scale what works.
Facilitate high-impact live learning sessions for software engineers, tailoring content to different audiences, creating engaging experiences, and folding feedback into future sessions.
Help define and maintain north-star metrics and success criteria for enablement programs, tracking progress across workstreams and using data, anecdotes, and experiments to assess impact, highlight trade-offs, and recommend next steps.
Craft clear, timely communications for engineering programs and initiatives (announcements, program updates, wiki and intranet resources), ensuring consistency in voice and information discoverability.
Operate programs end-to-end with semi-independent ownership - contribute to roadmaps, coordinate stakeholders, support third-party evaluations and vendor management (requirements, cost, and fit analysis), track budgets, and run retrospectives that lead to concrete process and tooling improvements.
Facilitate Engineering Bootcamp on a rotating basis with the team, ensuring smooth sessions and sharing feedback with the onboarding DRI; help maintain and iterate on onboarding documentation, content and training materials.
Foster an inclusive, learning-first culture by engaging engineers and subject-matter experts as partners in enablement, facilitating discussions, and tailoring approaches and messaging to different teams and personas.

Benefits

401(k) plan with employer matching
16 weeks of paid parental leave
wellness benefits
commuter benefits match
paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
medical, dental, and vision benefits
11 paid holidays
disability and basic life insurance
family-forming assistance
a mental health program