Program Manager, Clinical Tools

Habitat Health

5h•$117,000 - $130,000

About The Position

At Habitat Health, we envision a world where older adults experience an independent and joyful aging journey in the comfort of their homes, enabled by access to comprehensive health care. Habitat Health provides personalized, coordinated clinical and social care as well as health plan coverage through the Program of All-Inclusive Care for the Elderly (“PACE”) in collaboration with our leading healthcare partners, including Kaiser Permanente. Habitat Health offers a fully integrated experience that brings more good days and a sense of belonging to participants and their caregivers. We build engaged, fulfilled care teams to deliver personalized care in our centers and in the home. And we support our partners with scalable solutions to meet the health care needs and costs of aging populations. Habitat Health is growing, and we’re looking for new team members who wish to join our mission of redefining aging in place. To learn more, visit https://www.habitathealth.com. Role Scope: We are looking for a program manager to drive our Clinical and Strategic tools portfolio, specifically EMR and Growth engines. As a Program Manager you will work cross-departmentally to organize project planning, implementation, and training success. We are looking for a highly organized and dynamic individual who can juggle multiple projects across various applications; help implement and refine processes for intake, prioritization, and tracking of both projects and regular maintenance requests; and work closely with Platform and Operations leaders on end user training success.

Requirements

7+ years of experience managing cross-functional technology or clinical application programs, ideally in healthcare
Hands-on experience working with Epic clinical applications (e.g., Ambulatory); familiarity with how clinical workflows operate within Epic
Strong ability to bring structure to ambiguity, define scope, and create executable plans from evolving business needs
Excellent communication and facilitation skills, with comfort engaging both executive leadership and frontline users
Strong documentation skills, including project plans, process flows, and executive-level summaries
Proficiency with Microsoft Office tools (Excel, PowerPoint) and visualization tools (e.g., Lucid, Visio)

Nice To Haves

Experience with Salesforce
Experience with Agile methodology including leading SCRUM
PACE, Medicare/Medicaid, or highly regulated healthcare environments experience

Responsibilities

Serve as the primary program manager for Epic clinical tools for our PACE program (e.g., assessments, care plans, day center management), coordinating enhancements, upgrades, and cross-functional initiatives
Design, implement, and continuously improve intake, prioritization, and tracking mechanisms for clinical tool projects, enhancements, and ongoing maintenance
Build and drive a robust program for clinical tools: roadmap planning, status reporting, risk management, and dependency tracking
Translate ambiguous clinical and operational needs into clear project scope, requirements, and execution plans
Partner closely with PACE Center leadership, Office of the CMO, Population Health, Practice Operations, Finance, Strategy, Growth, and Health Plan Operations to understand priorities and align work accordingly
Facilitate working sessions and decision forums with both senior leadership and frontline staff, ensuring clarity, alignment, and forward momentum and identify and fill gaps in end-user trainings
Drive refinement of documentation and facilitate demos or training sessions to support adoption and workflow optimization
Support limited Salesforce-related initiatives tied to growth, referral workflows, or operational visibility, partnering closely with internal Platform and Data teams
Coordinate with Epic, Salesforce, and other third-party vendors to drive timely delivery, clarify system capabilities, and ensure appropriate documentation is collected and shared