Program Manager Bilingual English/ Spanish

VusionGroup SA • Dallas, TX

7h • Hybrid

About The Position

As a Program Manager at Vusion, you will play a pivotal role in leading key strategic programs for our customers in the Americas You will manage cross-functional teams and external stakeholders to ensure the timely delivery of customer solutions and services, driving optimal return on investment.

Requirements

• Minimum of 5+ years experience in a Program Manager position, preferably working directly with customers.
• Demonstrated success in managing complex, cross-functional programs from initiation through completion.
• Strong team collaboration and communication skills.
• Experience supporting or leading teams that include technical staff.
• Self-motivated and capable of managing cross-functional teams with minimal supervision.
• Experience contributing to or managing programs in a customer-facing environment.
• Solid process management and organizational skills.
• Skilled in reporting and data collection to support decision-making and executive updates.
• Proficient in Microsoft Office Suite, including Teams.
• Experience with Project Portfolio Management (PPM) tools such as SmartSheet or similar platforms.
• Experience in Customer Relationship Management platforms such as Salesforce or similar platforms.
• Fluent in Spanish, with the ability to communicate effectively with bilingual or Spanish-speaking teams and clients.
• Excellent verbal and written communication; ability to convey complex information in a clear and understandable manner.
• Ability to liaise with individuals across a wide variety of operational, functional, and technical disciplines and work within a virtual global team environment.
• Has the ability to manage programs within a fast-paced innovative / R&D environment/business.
• Ability to travel as needed: 20% target.
• Bachelor’s degree in business, engineering or a related field.
• Project Management Professional (PMP) certification required.

Responsibilities

• Stakeholder Management: Lead collaboration with cross-functional and external stakeholders to ensure successful delivery of strategic programs, aligning with the goals of top-tier customers.
• Program Leadership: Oversee the program team, ensuring that customer solutions and services are delivered on schedule and meet specifications, maximizing ROI for VusionGroup.
• Program Development: Define program scope, deliverables, resource requirements, and create a comprehensive program plan that includes risk management strategies, budgeting, and performance reporting for both internal and external stakeholders.
• Task Management: Create detailed task assignments and activate escalation protocols as needed to address issues proactively.
• Collaboration: Work closely with Operations, Engineering, Product Management, Supply Chain, and Legal teams to exceed customer expectations and achieve business objectives.
• Risk Management: Take the lead in initial risk assessments and mitigation planning, continuously monitoring risks throughout the program lifecycle to ensure successful outcomes.
• Budget Accountability: Develop and manage project budgets, ensuring alignment with established business goals and objectives.
• Lessons Learned: Implement a process for capturing and analyzing lessons learned from each program, conducting internal reviews with the delivery team to foster continuous improvement and knowledge sharing.

Benefits

• Generous paid time off (PTO): 35 days PTO to enable work/life integration and promotes a culture of trust.
• Health & Wellness: Eligibility for benefits starting day one, plus retirement savings plans.
• Financial future: While retirement savings plans vary by country, we help you plan for your future.
• Family-First Support: Navigate family challenges with our assistance, securing time for both your loved ones and self-care.
• Hybrid work: Find your balance with two days working from home, three days in the office, plus the freedom to work anywhere for up to two weeks a year.
• Time off to volunteer and give back to your community.
• Career Growth: E-learning opportunities and workshops, and global mobility potential
• Commute benefits: up to $100/month per employee for commuting expenses.
• Philanthropy: Our company matches employee donations up to $500 per year for causes close to your heart.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level