Bilingual Immigration Program Coordinator (English/Spanish)

Catholic Charities of Central Colorado, Inc.Colorado Springs, CO
just now$20 - $25Onsite

About The Position

Make a meaningful impact serving immigrant families in our community. Join Catholic Charities of Central Colorado Family Immigration Services (FIS), a U.S. Department of Justice (DOJ) Recognized Agency, and help expand access to trusted, low-cost immigration legal services. This onsite, part-time role (25 hours/week, $20–$25/hour) blends program coordination, partnership development, and immigration case management support. You’ll coordinate volunteers and legal clinics, strengthen community partnerships, support client case preparation and documentation, and track program data to make a meaningful difference. We’re seeking a highly organized, detail-oriented, bilingual (English/Spanish) professional who thrives in a collaborative nonprofit environment and is committed to serving the immigrant community with dignity and respect.

Requirements

  • Bachelor’s degree in a relevant field and one year of relevant full-time experience. OR, Associate’s degree in a relevant field and three years of relevant full-time experience.
  • Relevant experience may include but is not limited to program coordination; development and management of organizational systems and workflows; coordinating external partnerships coalitions, or referral networks; working in a legal office; working with grants or analyzing program data; or serving the immigrant and refugee community
  • Fully bilingual in English and Spanish (oral and written).
  • Proficiency with Microsoft Word and Excel and ability to become proficient with other Microsoft programs, Adobe, and databases.

Nice To Haves

  • Ability to manage innovative programs and develop streamlined, effective systems to support successful implementation and advance the organization’s mission
  • Excellent attention to detail
  • Exposure to immigration law and/or programs that serve the immigration community is helpful
  • Prior experience in a legal setting is helpful
  • Computer proficiency and ability to learn and accurately utilize various programs and databases
  • Demonstrated self-starter
  • Ability to work independently with little supervision and to work collaboratively within a team
  • Comfort with uncertainty and innovation
  • Strong time management and organizational skills, with ability to prioritize multiple important tasks, meet deadlines, and work under pressure
  • Strong support for FIS’s mission and clients

Responsibilities

  • In partnership with the FIS Director and other staff, coordinate and manage outside partnerships and programs, which may include: Serving as a liaison between the organization, partner agencies, volunteers, and clients to ensure coordinated, high-quality services
  • Coordinating activities and schedules of attorney and non-attorney volunteers
  • Developing and participating in partnerships with other non-profit organizations and/or private attorneys to provide legal services to certain individuals from our service area
  • Developing and participating in relationships and partnerships with parishes and parishioners of the Diocese of Colorado Springs to support the immigrant community
  • Developing and participating in relationships and partnerships with other organizations and individuals to support the immigrant community
  • Coordinating community presentations for immigrants or for the broader community
  • Coordinating occasional legal clinics and other services to the community
  • Coordinating client referrals to other attorneys and programs
  • Utilizing available agency data to track FIS strategic plan progress, gather data for grant applications and reports, and otherwise support FIS operations
  • Providing friendly, welcoming, and professional customer service to FIS volunteers, partners, and others involved in or benefiting from these partnerships and programs
  • Providing leadership in recommending improvements and adjusting processes in response to changing needs and realities
  • With appropriate training and oversight from FIS legal representatives, provide individual case management, which may include: Providing oral interpretation and written translation between English and Spanish
  • Creating, maintaining and updating client files; updating electronic files and databases; completing forms; gathering and organizing evidence, application packets, and client documents; processing mailings and filings; communicating with courts, agencies, witnesses, and clients; and copying and scanning documents to support these activities
  • Providing friendly, welcoming, and professional customer service to FIS clients and potential clients
  • Assisting clients with technical competencies necessary to receive legal services, such as signing onto videoconferencing platforms, submitting documents, and signing up for necessary services
  • Consistently, accurately, and timely entering data into existing systems
  • Providing leadership in recommending improvements to client case management and documentation systems
  • Carefully protecting the confidentiality of all information and data related to client representation

Benefits

  • ~15 paid holidays (including your birthday!) + Paid Discretionary Time Off
  • Public Service Loan Forgiveness (PSLF) eligible
  • Retirement (TDA) options
  • Paid Discretionary Time Off (used for sick leave and vacation)
  • Approximately 15 Paid Holidays, depending upon the calendar year, including your Birthday!
  • Employee Assistance Program
  • Short-term Disability Insurance
  • Workers’ Compensation Insurance
  • Part-time employees can contribute pre-tax funds toward a Healthcare and/or Dependent Care Flexible Spending Account (FSA).
  • Tax Deferred Annuities (TDA’s) are offered pre-tax for retirement savings.
  • We are a Public Service Loan Forgiveness eligible employer.
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