Program Manager, Behavioral Health

SACRAMENTO NATIVE AMERICAN HEALTH CENTER INC•Sacramento, CA

About The Position

The Behavioral Health Program Manager (PMBH) reports to the Behavioral Health Clinical Director and is responsible for the implementation, coordination, and staff development of mental health prevention and recovery programs and services. They are responsible for the day-to-day operations of SNAHC’s Behavioral Health grant and contract funded activities using innovative community-based approaches as set forth by grant objectives and Behavioral Health Department strategic goals. The Program Manager oversees collaborative efforts with internal interdepartmental stakeholders and external community partners. The Program Manager serves as the direct supervisor of various program staff within the Behavioral Health Department and provides guidance and oversight to ensure the achievement of grant deliverables. This role will have an assigned primary location but may be required to work at or travel to different locations as needed.

Requirements

Experience effectively utilizing EHR systems for documentation and practice management.
Excellent computer skills, preferably with Windows, including Microsoft Office Suite
Excellent telephone and communication skills
Must possess excellent organizational, writing, and verbal skills.
Ability to work independently, set priorities, and work well under pressure.
Ability to maintain a high degree of confidentiality
Excellent leadership and communication skills.
Bachelor’s degree in a Social Services-related field (Psychology, Social Work, Healthcare Administration, Public Health, etc), or equivalent experience.
2-years’ experience in social services including mental health, substance abuse and prevention.
Experience in writing, organizing, and managing grant funds required.
Specific knowledge of youth prevention strategies in alcohol and other drug prevention, tobacco use, risk reduction, and healthy behaviors, expected.
Must be competent in executing needs assessment, gaps analysis, survey, focus groups and key informant interviews

Nice To Haves

Familiarity with historical trauma and effects of historical trauma on individuals, families, and community levels.
Experience with, and the development of complex, multifaceted, community health programs.
Verified evaluation skills in qualitative and quantitative methods.
Experience with Nextgen or other electronic health record system
Experience with Program Management.
Knowledge of traditional, cultural, and spiritual practices of the diverse AI/AN community, as well as ability to work with other racially, culturally, ethnically, and financially diverse populations.

Responsibilities

Aligns the BH Department’s programs and activities with SNAHC’s strategic goals.
Responsible for the project/program development, implementation, evaluation, and staff development, of various prevention and education frameworks including social determinants of health and risk reduction.
Conducts group presentations, makes one-on-one contacts, and makes follow-up calls to community partner agencies and community members.
Establishes and maintains relations with the project evaluator(s) regarding epidemiological, evaluation and outcome factors. Works with evaluator to develop assessment and evaluation tools in target communities to benefit grant activities.
Assures documents and promotional material of a professional standard that comply with branding policy, suitable for internal/ external communication target audiences.
Establishes, expands, facilitates and sustains initiatives, programs, and/or partnerships that engage key stakeholders and community members (e.g. local tribes, American Indian education programs etc.)
Participates in and supports effective use of mental health initiatives and modalities as a part of a team approach to prevention and treatment as related to youth, families, and community.
Leads overall data and evaluation management structures for projects.
Leads fiscal responsibilities such as paperwork and spend downs and develops of capacity building objectives.
Organizes staff training in areas of research and evaluation.
Develops MOUS with partners and community.
Acts as an advocate and liaison between community members and the larger system of care to ensure community needs are articulated and heard.
Oversees projects and ensures that all deliverables and reporting requirements are met.
Ensure direct reports’ adherence to department and agency policies, procedures, and protocols, including HIPAA compliance and maintenance of confidentiality.
At all times demonstrates cooperative behavior with supervisors, subordinates, colleagues, clients, and the community.
Performs management duties including recruiting, onboarding, timekeeping, performance evaluations, coaching and progressive discipline as needed, using SNAHC prescribed best practices.
Actively participates in and guides internal quality improvement teams. Works with members proactively to drive quality improvement initiatives in accordance with the mission and strategic goals of the organization, federal and state laws and regulations, and accreditation standards.
Complies with all state and federal laws and regulations, as they pertain to position including HIPAA, sexual harassment, scope of practice, OSHA, etc.
Other duties as assigned.