Behavioral Health Program Manager

International Health and Medical Services•Houston, TX

About The Position

This position is contingent upon award International Health and Medical Services is looking for an individual who is an experienced Program Manager to oversee the planning, implementation, and evaluation of the Behavioral Health program aimed at improving patient care, operational efficiency, and overall health outcomes. The Program Manager will coordinate resources, manage budgets, and ensure that programs align with the facility strategic goals and regulatory standards. Design and implement healthcare programs that address the specialize needs of behavioral health patients, improved care delivery, and support facility goals. Oversee multiple projects within the program, ensuring they are completed on time, within budget, and to the required standards. Develop and manage budgets for programs, ensuring efficient allocation of resources and compliance with financial policies. Collaborate with healthcare professionals, administrators, and external partners to ensure successful program execution and alignment with strategic objectives. Track and evaluate program performance using key metrics, and implement improvements based on data analysis and feedback. Ensure program adhere to regulatory requirements and healthcare standards, maintaining compliance with local, state, and federal laws. Identify and mitigate risks associated with program implementation and operation. Prepare and present detailed reports on program progress, outcomes, and financial status to senior management and stakeholders. Lead and support program staff, fostering a collaborative and productive working environment. Continuously seek opportunities to enhance program effectiveness and efficiency through innovative solution and best practices. Ensure the organization and delivery of health care in the facility maintains compliance with behavioral health applicable policies, accreditation standards, laws, and regulations. Collaborates with the Clinical Director and Nurse Manager, as a function of the Triad of leadership, to establish necessary processes and procedures ensuring provision of consistent high-quality standards of care are equally accessible by patients. Maintains a collaborative working relationship with client and outside agencies as applicable. Addresses government personal issues through their respective supervisory chain of command relating to behavioral health issues. Maintains full responsibility for planning, directing, organizing, coordinating, and controlling overall behaviour health administrative operations through supporting managers who possess technical expertise in their respective areas. Employs high level judgment, analysis and decision-making skills when delegating tasks and responsibilities to the multidisciplinary workforce. Provides program direction to supporting managers in various administrative areas for necessary mission accomplishment and accreditation standards. Monitors on-site contracts to ensure services rendered are consistent with the contract. Collaborates with the headquarters contracting officer representative (COR) to ensure compliance with Federal Acquisition Regulations (FAR) policy for purchasing and procurement, and appropriate implementations of behavioral health contracts. Administer and monitor policies and procedures and identified objectives of behavioral health programs established by client to include staffing, training, records management, clinical services, and nursing services, medical records, and administration; quality assurance programs, safety and security standards, and public health. Develop and implement policies and procedures at the local level that are coordinated with and supportive of clinical activities. Monitor compliance of behavioral health required elements within client policies, regulations, and the rules of associated accrediting bodies by monitoring operations, performing internal assessments, and initiating changes where required. Monitors and directs behavioral health required programs, documentation, reports, and mission related data in accordance with established timelines, policy, and accreditation standards. Monitors incidents, sentinel events and potential litigation situations, providing documentation of corrective actions accordingly, to include developing, evaluating, and adjusting local operating processes and procedures. Ensures behavioral health required meetings are held and documented in compliance with established policies and accreditation standards. Ensures fiscal responsibility through appropriate management of the clinic budget. Ensures government furnished property and supplies which includes medical equipment and administrative supplies are properly accounted for and in good condition sufficient to meet mission requirements. Completes required organizational compliance education, including assigned requirements that are client-specified, for Joint Commission Healthcare Staffing Services certification or other regulatory bodies. This list is non-exhaustive, and the role holder may be required to undertake additional duties that are not specifically listed above.

Requirements

Minimum of eight (8) years' experience in program management or equivalent healthcare experience.
Knowledge of issues confronting the health care delivery system, including specific problems and concerns of special population groups.
Flexibility and ability to adapt to sudden changes in schedules and work-related requirements.
High degree of independence, initiative, and follow-through on a wide range of sensitive, complex, and program issues.
Proven ability to respond 24/7 to staff for consultation.
Maintains basic readiness status.
American Heart Association (AHA) Basic Life Support (BLS).
Trained in Basic First Aid.
Employees shall have at least one year of general experience that demonstrates the following: The ability to greet and deal tactfully with the public. Capability of understanding and applying written and verbal orders, rules, and regulations.
All personnel shall be literate and be able to interpret printed rules and regulations, detailed written orders, training instructions and materials, and must be able to compose reports.
Good judgment, courage, alertness, an even temperament, and render satisfactory performance through knowledge of his/her position responsibilities.
Ability to maintain poise and self-control during situations that involve mental stress, such as fires, explosions, civil disturbances, and building evacuations.
Minimum of 21 years of age.
Must maintain current/physical residency in the continental U.S.
Pass a medical examination conducted by a licensed physician within 30 days prior to initial assignment.
Be a U.S. citizen or a person lawfully admitted into the U.S. for permanent residence.
Have resided in the U.S. for the last five years (unless abroad on official U.S. government duty).
Successfully engage in and complete a thorough Background Investigation.
Poses or have ability to obtain required security clearances.
Master's Degree in a relevant healthcare field of study.
This position is considered hazardous duty.
Required to walk unaided at a normal pace for up to 5 minutes and maintain balance.
Required to jog/fast walk up to ¼ mile.
Requires physical exertion such as lifting objects greater than 30 pounds.
Required to perform CPR/emergency care standing or kneeling.
Must have the ability to assist sick, injured, or aging patients or staff exiting the building (may require lifting, dragging, wheeling, or carrying someone who weighs significantly more than self).
Must be able to see, hear and smell with aids if necessary.
Must be able to lift, push, or carry 30 pounds.
Must perform the duties of my job in a stressful and often austere environment without physical limitations.
Sitting and/or standing for extended periods of time.
Average manual dexterity for computer operation.
Phone or computer use for extended periods of time.

Nice To Haves

Correctional Health experience preferred.
Proficiency in Spanish is preferred.

Responsibilities

Oversee the planning, implementation, and evaluation of the Behavioral Health program aimed at improving patient care, operational efficiency, and overall health outcomes.
Coordinate resources, manage budgets, and ensure that programs align with the facility strategic goals and regulatory standards.
Design and implement healthcare programs that address the specialize needs of behavioral health patients, improved care delivery, and support facility goals.
Oversee multiple projects within the program, ensuring they are completed on time, within budget, and to the required standards.
Develop and manage budgets for programs, ensuring efficient allocation of resources and compliance with financial policies.
Collaborate with healthcare professionals, administrators, and external partners to ensure successful program execution and alignment with strategic objectives.
Track and evaluate program performance using key metrics, and implement improvements based on data analysis and feedback.
Ensure program adhere to regulatory requirements and healthcare standards, maintaining compliance with local, state, and federal laws.
Identify and mitigate risks associated with program implementation and operation.
Prepare and present detailed reports on program progress, outcomes, and financial status to senior management and stakeholders.
Lead and support program staff, fostering a collaborative and productive working environment.
Continuously seek opportunities to enhance program effectiveness and efficiency through innovative solution and best practices.
Ensure the organization and delivery of health care in the facility maintains compliance with behavioral health applicable policies, accreditation standards, laws, and regulations.
Collaborates with the Clinical Director and Nurse Manager, as a function of the Triad of leadership, to establish necessary processes and procedures ensuring provision of consistent high-quality standards of care are equally accessible by patients.
Maintains a collaborative working relationship with client and outside agencies as applicable.
Addresses government personal issues through their respective supervisory chain of command relating to behavioral health issues.
Maintains full responsibility for planning, directing, organizing, coordinating, and controlling overall behaviour health administrative operations through supporting managers who possess technical expertise in their respective areas.
Employs high level judgment, analysis and decision-making skills when delegating tasks and responsibilities to the multidisciplinary workforce.
Provides program direction to supporting managers in various administrative areas for necessary mission accomplishment and accreditation standards.
Monitors on-site contracts to ensure services rendered are consistent with the contract.
Collaborates with the headquarters contracting officer representative (COR) to ensure compliance with Federal Acquisition Regulations (FAR) policy for purchasing and procurement, and appropriate implementations of behavioral health contracts.
Administer and monitor policies and procedures and identified objectives of behavioral health programs established by client to include staffing, training, records management, clinical services, and nursing services, medical records, and administration; quality assurance programs, safety and security standards, and public health.
Develop and implement policies and procedures at the local level that are coordinated with and supportive of clinical activities.
Monitor compliance of behavioral health required elements within client policies, regulations, and the rules of associated accrediting bodies by monitoring operations, performing internal assessments, and initiating changes where required.
Monitors and directs behavioral health required programs, documentation, reports, and mission related data in accordance with established timelines, policy, and accreditation standards.
Monitors incidents, sentinel events and potential litigation situations, providing documentation of corrective actions accordingly, to include developing, evaluating, and adjusting local operating processes and procedures.
Ensures behavioral health required meetings are held and documented in compliance with established policies and accreditation standards.
Ensures fiscal responsibility through appropriate management of the clinic budget.
Ensures government furnished property and supplies which includes medical equipment and administrative supplies are properly accounted for and in good condition sufficient to meet mission requirements.
Completes required organizational compliance education, including assigned requirements that are client-specified, for Joint Commission Healthcare Staffing Services certification or other regulatory bodies.