Program Manager, Association Governance Operations

American Speech-Language- Hearing Assoc. • Rockville, MD

3d

About The Position

The purpose of this position is to implement and manage a comprehensive leadership development and volunteer management program to include the management of the detailed and deadline-oriented processes to cultivate, orient, train, retain, and recognize ASHA’s volunteers, as well as various programs including the Leadership Development Program, Leadership Mentoring Program, and Distinguished Early Career Professional Certificate. The Program Manager also coordinates aspects of ASHA’s awards program, while and assisting with other the Association Governance Operations Team (AGOT) functions as assigned.

Requirements

• At least 5 years of experience successfully managing leadership development programs for a membership or trade association.
• At least 5 years of experience successfully handling volunteer cultivation, orientation, training, recognition and retention programming duties for a membership or trade association.
• At least 5 years of experience effectively leveraging various types of technological platforms to administer association programs and facilitate workflows.
• At least 3 years of experience effectively administering or supporting awards programs.
• Experience with managing committees, boards, councils or other association governance entities.
• Excellent problem-solving skills
• Demonstrated ability to analyze information and resolve issues independently and proactively
• Strong project management, process management and organizational skills
• Demonstrated ability to handle multiple projects and activities simultaneously and set and meet multiple deadlines
• Strong technology skills with demonstrated success in using technology to advance operations in platforms that may include but are not limited to Microsoft Office Suite, Chronus, OpenWater, Lineup, HigherLogic Communities, netForum, and SharePoint
• Ability to build relationships and work collaboratively
• Strong communication skills to include writing, proofreading and editing skills
• Demonstrated judgment and understanding of need for diplomacy, confidentiality in one’s approach to certain governance operations

Responsibilities

• Manage the processes of all governance-related leadership development activities and initiatives.
• Manage the process of volunteer cultivation, orientation, training, recognition and retention programming.
• Manage ASHA’s micro volunteering program to facilitate the promotion of new volunteer opportunities for ASHA’s members.
• Manage activities associated with ASHA’s awards program to include the coordination of the awards ceremony assets including the booklet and awards videos for the ceremony, and other related duties.
• Assist with supporting and training ASHA Ex Officios and other ASHA volunteer managers.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 251-500 employees