Program Management Services Leader

HDR•San Antonio, TX

13d

About The Position

At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story:' https://www.hdrinc.com/our-story' Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. At HDR, our employee‑ownership model shapes everything we do, including how we support and care for our people. Our diverse service lines, including Water, Architecture, Building Engineering Services, Field Services, Power, Waste, Industrial, and Transportation reflect our commitment to shaping resilient, sustainable, and forward‑thinking communities around the world. Across these disciplines, our teams design and deliver solutions that safeguard public health, enhance quality of life, power innovation, and drive responsible growth. Whether advancing clean water, creating healing and learning environments, engineering next‑generation facilities, or building the infrastructure that moves people and energy, our work is rooted in technical excellence and a shared sense of purpose. Our employee‑owners collaborate across specialties, combining creativity, precision, and deep expertise to solve the most complex challenges facing our clients and communities. Environmental, Operations and Construction (EOC) operates within HDR’s Federal Business Group, capable of delivering services across all HDR business groups at any location. Our work is performed by our professional staff, scientists and engineers at remote sites, embedded in client office space or our own facilities. EOC delivers quality engineering, environmental, and construction management services at competitive prices. The Federal Program Management and Construction Management Cost Area is responsible for the growth Non-Design A&E services for HDR in the Federal market. The work we do can generally be described as: Title II, Construction Management Services (CMS), Base Operating Services (BOS)/Program Management, Staff Augmentation, Worldwide Fuel Systems Inspections, Emergency Management Services, Condition Inspections, Project Controls, Development of Program Management Information System (PMIS), Emergency Management Services, and many other similar services. This position specifically focuses on the management of our Base Operating Services and reports to the Fed PMCM Operations Manager with oversight and regular communication with the Area Manager. In the role of Program Management Services Leader, we'll count on you to:

Requirements

Bachelor's degree in Engineering, Construction Management, Planning, Sciences, Business Administration or a closely related field
At least one of the following licenses/certifications: Requires professional engineering license recognized by the licensing board for the location of the position offered. Example: Professional Engineer (PE or P.Eng) license.
PMI Project Management Professional (PMP) certification;
PMI Program Management Professional (PgMP) certification;
AICP Certification
CMAA Certified Construction Manager (CCM) Certification
Program management experience consistent with the following requirements:
A minimum of six (6) years of program management experience, with at least four (4) years as a Program Manager or similar role with equivalent responsibilities and;
Experience leading as a Program Manager or serving in a similar role on the delivery of two or more programs, each with a capital value of $350 million or more. Experience delivering concurrent programs with a total value of $350 million or more qualifies as one of the required programs.;
Strong leadership skills with experience building a cohesive team culture and managing team members located in various locations
Excellent communication skills. Comfortable presenting to client executives and in front of a large audience in a public setting
Management experience with the implementation of projects or programs using alternative and collaborative delivery methods, including design-build (DB), progressive design-build (PDB), and/or construction management at-risk (CMAR)
Familiar with the various types of tools used to manage large programs - PMIS, CMIS, scheduling, cost control, document management, risk management, asset management, dashboard analytics, etc.
Experience working in an integrated fashion within a Program Management Office (PMO) comprised of both consultant and client staff

Nice To Haves

Master's degree in Engineering, Construction Management, Sciences, Business Administration, or a closely related field
15 years of related professional experience
Ability to obtain a DoD Security Clearance
Top Secret Clearance
Experience with Federal Engineering and Construction Programs
Experience managing at least one $100M Federal Design or Construction program
Experience managing a Federal $1B+ Engineering and Construction program
Experience supervising staff with demonstrated increasing levels of responsibility throughout career
Comfortable presenting to client executives and in front of a large audience in a public setting
Willingness to travel up to 25%25 of the time and, if needed, commute to a clients site

Responsibilities

Assume leadership responsibilities for the management of multidisciplinary infrastructure programs (Base Operations Services Contracts) with a high degree of technical complexity and non-technical intricacies. Our Base Operations Services (BOS) service contracts are currently at Keesler Air Force Base, Tinker Air Force Base, the US Air Force Academy, and MARFORRES and have a total staff count around 120
Advise clients on the technical, regulatory, financial, and community facets of infrastructure programs, which are all critical to program success
Support the Fed PMCM Area Manager, Ops Manager, and BD Manager and the strategic vision
Monitor the financial performance of the program against pre-established financial metrics and adjust as necessary to meet earnings and profitability targets, and control losses. Such monitoring may take the form of:meeting your goals for the calendar year financial plan (NFB, NFE, Profit), assisting in the development of the current year budget and supporting other directors to reach their goals, managing profit and loss within your project porfolio, attending and participating in monthly equity review calls, ensuring invoicing and account receivable are managed appropriately, and more
Take ownership of marketing needs such as: identifying opportunities to pursue and ensure appropriate amount is pursued, and coordinating with the national Federal Marketing Team to track opportunities and strategically position HDR for wins
Lead decisions that directly impact staff such as employment decisions (job postings, offer letters, termination assistance etc.) providing compensation input, monitoring and coordinating training, performance improvement, and employee engagement
Sustain excellent customer satisfaction requiring periodic project site and client site visits
Maintain and take the lead on operational control for project management decisions
Anticipate and identify potential issues and risks that may impact program implementation, and assist the client with problem-solving, issues resolution, risk mitigation, and timely decision-making. Provide strategic advice and thought leadership. Deploy the required resources to address various program challenges and unanticipated events
Develop and implement various plans (program management plans, startup plans and work plans), business processes, and tools to drive efficiencies, emphasize accountability, bring team alignment, and promote transparency
Direct the services provided by multiple program teams or a single large program team comprised of HDR and subconsultants staff. Promote alignment within the team through effective and regular communications. Secure the resources required to deliver services specified in the contract scope with a focus on contract compliance
Monitor team performance and establish a robust QA/QC program to meet client expectations
Contribute to the growth of HDR's program management services by (1) building a long-term trusted advisory relationship with clients; (2) looking for opportunities to expand our services to address the needs of existing clients; (3) supporting the pursuit of new program contract opportunities; (4) mentoring and training staff working on programs; and (5) supporting practice-wide initiatives
Perform other duties as needed