Program Management Lead, D2C & eCommerce
About The Position
Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles. Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office. We are seeking a highly skilled and experienced Program Management Lead to support Oura’s D2C eCommerce business. Reporting directly to the Sr. Director of GTM Program Management, the Program Management lead will manage a portfolio of eCommerce initiatives as well as the respective run the business requirements. Your partnership with D2C business and products lead as well as a strategic mindset, exceptional leadership abilities, and cross-cultural solid communication skills will be vital in driving the success of our direct channel programs and organizational goals.
Requirements
- 8+ years in the eCommerce space with specific experience with high-level technical requirements, product GTM strategy, marketing partnership strategy, UI/UX design strategy, and/or program/project management
- Must have international expansion experience for a hypergrowth organization
- Experience launching products and sales channels into new, international markets with a deep understanding of requirement gathering and compliance monitoring best practices
- This role will require you to be comfortable in large group settings, stakeholder management, strong communication skills, and the ability to lead and inspire a cross functional team
- Familiarity with eCommerce best practices and the ability to integrate with various stakeholders across the organization.
- PM experience (PMP certification preferred)
- Vast experience managing a D2C/ecommerce sales channel in the consumer technology world
Responsibilities
- Serve as the strategic lead and central point of accountability for the DTC/eCommerce roadmap, ensuring milestones are met and cross-functional teams are aligned
- Manage, track, and deliver the eCommerce roadmap ensuring all high priority programs are delivered on-time while maintaining an uncompromising standard of quality.
- Build new market entry program plans inclusive of all cross-functional dependencies, such as product and trade compliance, legal regulations, payment method setup, supply chain requirements, and membership experience
- Build and implement repeatable processes to continuously improve our delivery schedule, minimize risk, and grow the business in a scalable fashion
- Align and inspire cross-functional teams to support all roadmap deliverables. Partner closely with technical program managers to ensure on-time and on-budget delivery of roadmap projects.
- Monitor sales performance, analyze trends, and generate reports to make data- driven decisions for planning and optimization.
Benefits
- Competitive salary and equity packages
- Health, dental, vision insurance, and mental health resources
- An Oura Ring of your own plus employee discounts for friends & family
- 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off
- Paid sick leave and parental leave
- Amazing culture of collaborative and passionate coworkers
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
