Lead Project/Program Management

AT&T•Dallas, TX

23h•Onsite

About The Position

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. Join AT&T and reimagine the communications and technologies that connect the world. Our AT&T Business Technology experience team delivers innovative and reliable technological solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future- you’ll create it. Responsible for supporting project execution, ensuring alignment with scope, schedule, and budget through effective resource coordination and adherence to industry-standard methodologies. Key Roles and Responsibilities: Typical tasks may include, but are not limited to, the following: End-to-End Project Management: Supporting projects from initiation to completion, ensuring they are delivered on time, within budget, and meet defined quality standards. Project Planning and Scheduling: Developing and maintaining detailed project plans, schedules, resource allocations, and status reports to guide project execution and ensure alignment with objectives. Stakeholder and Vendor Communication: Maintaining regular communication with stakeholders, clients, and vendors to provide project updates, facilitate meetings, and manage expectations. Quality Assurance and Issue Resolution: Ensuring adherence to quality standards by reviewing project deliverables and taking proactive measures to identify, analyze, and resolve any issues or risks. Other duties as assigned: Supporting processes related to resource management, data analysis, reporting, and/or team collaboration. Job Contribution: Facilitate high-energy, interactive sales training sessions for both new hires and tenured sales professionals, ensuring engagement and practical skill application. Coach sales team members one-on-one and in groups, providing real-time feedback and actionable strategies to improve performance. Monitor participant progress during training, addressing challenges as they arise and celebrating successes to foster confidence and motivation. Proven ability to deliver clear, compelling presentations and simplify complex information for diverse audiences. Strong interpersonal and communication skills, with a talent for building rapport and inspiring confidence in sales teams. Demonstrated experience in adapting delivery style to suit different learning preferences and maintain participant engagement. Supervisor: No

Requirements

Bachelor’s degree (BS/BA) desired.
7+ years of related experience.
Platform roll-out experience - Required
Large scale training and live user support experience - Required

Nice To Haves

Sales experience - Strongly Desired

Responsibilities

Supporting projects from initiation to completion, ensuring they are delivered on time, within budget, and meet defined quality standards.
Developing and maintaining detailed project plans, schedules, resource allocations, and status reports to guide project execution and ensure alignment with objectives.
Maintaining regular communication with stakeholders, clients, and vendors to provide project updates, facilitate meetings, and manage expectations.
Ensuring adherence to quality standards by reviewing project deliverables and taking proactive measures to identify, analyze, and resolve any issues or risks.
Supporting processes related to resource management, data analysis, reporting, and/or team collaboration.
Facilitate high-energy, interactive sales training sessions for both new hires and tenured sales professionals, ensuring engagement and practical skill application.
Coach sales team members one-on-one and in groups, providing real-time feedback and actionable strategies to improve performance.
Monitor participant progress during training, addressing challenges as they arise and celebrating successes to foster confidence and motivation.
Proven ability to deliver clear, compelling presentations and simplify complex information for diverse audiences.
Strong interpersonal and communication skills, with a talent for building rapport and inspiring confidence in sales teams.
Demonstrated experience in adapting delivery style to suit different learning preferences and maintain participant engagement.

Benefits

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone