Program Lead

Fiserv • Omaha, NE

2d

About The Position

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Description What does a successful Implementation Manager do at Fiserv? Work closely with consultants, management and leadership, both internally and externally, to support our clients achieve success in deploying our solutions and services. This includes, upgrades, new installations and building service offerings for various solutions in our product line. Travel as needed: 2-5 per year.

Requirements

• Minimum 3 years of work experience in an Implementation/Project Management position.
• Experience with configuration, accounting and/or outsourcing.
• Experience with revenue planning and forecasting for portfolio projects within a Professional Services environment.

Nice To Haves

• Previous experience in direct management or supervision of staff.
• Experience with or familiarity with Enterprise Software.
• SAAS, hosted, cloud or related technology experience
• Knowledge of Fiserv core software.
• Experience in wire processing, banking, or payment processing.
• Project management experience.
• Bachelor’s degree.

Responsibilities

• Lead a team of diverse associates to deliver on commitments for client deployments.
• Present and negotiate the design of proposed solutions with the client.
• Advise clients on standard methodologies for outsourcing solutions.
• Craft and deliver client-facing implementation reporting/documentation.
• Produce monthly revenue forecast including variance to targets.
• Interact with Multiple Product Lines across the Financial Institutions Group.
• Establish team goals and completing performance and merit reviews.
• Assist the team to ensure project related Key Performance Indicators (KPI’s) and financial measures are understood, monitored and reported.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees