Program Eligibility Specialist
About The Position
Must be fluent in two or more languages, including one that supports the needs of the program and community. As a Program Eligibility Specialist (PES), you will determine eligibility for state and federally funded programs and build trusting relationships with families. You'll handle requests and inquiries, maintain documentation, and support CAPSLO’s mission by ensuring the proper administration of Early Head Start, Head Start, and State Child Development programs. Qualifications: Level I: Has a High School Diploma. Has two years of education and/or experience in a related field (e.g., Child Development, Social Science, Human Development, Liberal Studies). Has one year of experience in client casework or eligibility setting. An Associate’s Degree is preferred. Level II: Has a combination of related education and/or experience totaling five years in administrative functions, case management, or eligibility determinations. Has one year of experience as a Program Eligibility Specialist I or equivalent experience. A Bachelor’s Degree is preferred. All Levels: Valid driver's license, auto insurance and acceptable driving record required.
Requirements
- Must be fluent in two or more languages, including one that supports the needs of the program and community.
- Valid driver's license, auto insurance and acceptable driving record required.
- Level I: Has a High School Diploma. Has two years of education and/or experience in a related field (e.g., Child Development, Social Science, Human Development, Liberal Studies). Has one year of experience in client casework or eligibility setting.
- Level II: Has a combination of related education and/or experience totaling five years in administrative functions, case management, or eligibility determinations. Has one year of experience as a Program Eligibility Specialist I or equivalent experience.
Nice To Haves
- Level I: An Associate’s Degree is preferred.
- Level II: A Bachelor’s Degree is preferred.
Responsibilities
- Conduct face-to-face and phone interviews to determine eligibility.
- Process verification needs and prepare childcare contracts.
- Maintain accurate files and documentation.
- Communicate changes promptly to staff and families.
- Attend and participate in relevant meetings.
- Perform mathematical computations related to eligibility.
- Enter and manage data in approved software.
- Collect and maintain data for reports and audits.
- Process attendance records and address excessive absences.
- Prepare and manage parent fee billings and reports.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
