Program Administration Eligibility Specialist

Sevita • Austin, TX

20h • $20 • Onsite

About The Position

D&S Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You’ll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived.
Program Administration Eligibility Specialist (Temporary Role)
Location: Austin, TX
Hourly Rate: $20/hr
Schedule: Monday through Friday, 8:00 a.m.– 4:30 p.m.
Position Details
Initial 3-month position from start date, with the possibility of a 3-month extension and potential for a full-time role thereafter.
Office-based role located at 8911 N. Capital of Texas Hwy. with potential for remote work following the initial period.

Requirements

• High school diploma or GED required.

Nice To Haves

• Government relations and health and human services experience preferred.

Responsibilities

• Monitors upcoming financial eligibility renewal dates weekly via state portal, available reporting (internal or external), and/or paper mail, and communicates with program staff regarding individuals whose eligibility is about to expire.
• Enters individual financial eligibility data into systems weekly to support accurate reporting and timely billing of services provided by local staff.
• Maintains files with eligibility information by client.
• Where Sevita is representative payee, assembles, completes, and submits applications, appeals, or other forms related to financial eligibility, partnering with field and functional teams as needed for supporting documentation.
• Researches complex eligibility issues via payer websites or by phone, and communicates directly with state, payer, or other external partners as needed to resolve outstanding issues.
• Communicates with program staff to alert field or functional teams of potential blockers, escalations, or delays preventing timely financial eligibility processing.
• Reviews AR Aging and collaborates with AR team members, functional partners, or local office staff on eligibility-related billing issues; prepares supporting documentation for eligibility-related sales adjustments (e.g., gaps in coverage).
• Where Sevita is not representative payee, supports field teams with escalation questions as a subject matter expert on state expectations and timing.
• Performs other related duties and activities as required.

Benefits

• Full compensation and benefits package for employees working 32+ hours/week.
• 401(k) with 3% company match.
• Paid time off and holiday pay.
• Opportunity to contribute to meaningful work supporting our organization’s mission alongside a dedicated team.
• Nationwide career development and advancement opportunities.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED