Program Director (6628)

Lutheran Services Florida

12d

About The Position

Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant.

LSF is seeking a talented Program Director who wants to make an impact in the lives of others.

Purpose and Impact:

The Program Director will provide oversight and coordination of a continuum of care to ensure holistic, culturally competent services for LSF clients. This position acts as a liaison between all relevant stakeholders in the local system of care/service area. This position ensures the effectiveness and quality of services through supportive program management, monitoring, data management, trend analysis and evaluation, training, and technical assistance. This is a non-direct care position.

Requirements

• Bachelor’s degree in human services field is required. Master’s degree in social work or an equivalent degree in education, psychology, sociology, or other relevant behavioral science is preferred.
• 3-5 years of work experience in program management or in a related field (refugee services, migrant service, child welfare administration, child protective services).
• Must be computer literate with working knowledge of Microsoft Windows (Word Perfect, Microsoft Word, Excel)
• Must possess a valid state driver’s license and be eligible to drive to facilitate program services as required by contractual agreement.
• Required to work a flexible schedule to facilitate program services.
• Knowledge of community resources and ability to connect families to community services.
• Excellent clinical and crisis intervention skills.
• Excellent verbal and written communication skills
• Critical assessment and analysis skills
• Must be able to pass FBI, and Child Abuse and Neglect Checks for every state in which they have resided in the last five years.
• Able to travel to other counties specified in the contract as required.

Nice To Haves

• Preference will be given to candidates with applicable program related certification(s)
• Bilingual English/Spanish fluency is program-specific and may be required by some programs. If not required by the program(s), bilingual is preferred.

Responsibilities

• Monitors the daily operation of assigned program functions.
• Supervises all assigned programs and staff under scope of responsibility.
• Assures assigned programs meet or exceed all licensing, quality assurance, and fiscal requirements promulgated by regulatory and compliance entities, such as Florida Department of Children & Families (DCF), Department of Health (DOH), Council on Accreditation and other such agencies.
• Ensures adequate staffing in assigned program areas.
• Responsible for recruiting, hiring, training, and supervising staff.
• Conducts employee performance evaluations in accordance with the Agency’s compensation plan.
• Prepares improvement plans, corrective action plans, and warning reports for employees when they fail to comply with LSF Policy and Procedures, Office of Refugee Resettlement (ORR), and DCF – Refugee Services rules, regulations, and goals.
• Develops and/or administers program budget, revisions, and amendments.
• Reviews monthly financials and prepares corrective action, when needed.
• Attends recommended meetings or conferences.
• Monitors case files monthly and goals for each employee to assure compliance with contract requirements.
• Reports regularly to the Regional Program Director all aspects of employee performance and development.
• Interpret data, analyze results to provide ongoing reports.
• Identify, analyze, and interpret trends or patterns.
• Filter and “clean” data by reviewing reports and performance indicators to locate and correct problems.
• Submit program reports on a timely basis that reflect statistical information and activity of the programs.
• Reviews, approves, and signs staff timesheets, expense reports, DPVs, PTOs, vacation schedules, and forwards to Regional Program Director for final approval (if applicable).
• Assists the leadership in writing grants/proposals, outreach, and community development tasks and other special projects.
• Conducts outreach, community networking, and development including making presentations to community agencies.
• Performs other duties as assigned.

Benefits

• Medical, Dental and Vision
• Telehealth (24/7 online access to Doctors)
• Employee Assistance Program (EAP)
• Employer paid life insurance (1X salary)
• 13 paid holidays + 1 floating holiday
• Generous PTO policy (starting at 16 working days a year)
• Note: Head Start employees paid time off and holiday schedule may differ
• 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 251-500 employees