Program Director-Soteria ICR
About The Position
The Program Director is responsible for the overall administration and the day-to-day operation of the Soteria Intensive Crisis Respite (ICR), ensuring all contractual obligations are met and all operations are mission-aligned. This includes establishing and maintaining a culture of accountable, supportive leadership and supervision that promotes quality assurance and professionalism. The Program Director develops and refines the program s policy and procedure manual, oversees staff recruitment, training, supervision and evaluation, management of the physical site, quality assurance improvement activities, audit preparedness, and complete internal and external reporting. The Program Director provides 24/7 on-call support on a rotating schedule shared with other program leadership.
Requirements
- Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access.
- Licensed Master's of Social Work, or related licensure, required.
- Minimum of three (3) to five (5) years management experience working in a social service or related setting, with people diagnosed with psychiatric disabilities and people struggling with substance use, preferred.
- Strong administrative and organizational skills.
- Previous experience working with adults with psychiatric disabilities utilizing the recovery model.
- A respect for, and high level of comfort around people experiencing psychiatric crisis.
- Must be fingerprinted and cleared by the Office of Mental Health (OMH).
- Knowledge of and commitment to peer support, recovery-oriented practice, wellness and alternative approaches to supporting individuals experiencing psychosis.
- Ability to utilize critical thinking, problem-solving and de-escalation skills to assist with creating and maintaining an environment that promotes recovery.
- Demonstrated leadership skills and ability to work as part of a team.
- Excellent oral and written communication skills.
- Ability to utilize various cloud-based computer apps and programs including Microsoft Word and Excel.
- Be creative and flexible.
- Show initiative and be responsible for follow through.
- Ability to maintain confidential information, as related to position.
- Ability to walk up several flights of stairs.
- Ability to work in the field (using public transportation).
- Ability to prioritize and meet deadlines.
- Strong analytical ability.
Nice To Haves
- Lived experience with mental health services, preferred.
- Bilingual Spanish-speaking, preferred. Ability to speak other relevant languages, preferred.
Responsibilities
- overall administration
- day-to-day operation of the Soteria Intensive Crisis Respite (ICR)
- ensuring all contractual obligations are met
- ensuring all operations are mission-aligned
- establishing and maintaining a culture of accountable, supportive leadership and supervision that promotes quality assurance and professionalism
- develops and refines the program s policy and procedure manual
- oversees staff recruitment, training, supervision and evaluation
- management of the physical site
- quality assurance improvement activities
- audit preparedness
- complete internal and external reporting
- provides 24/7 on-call support on a rotating schedule shared with other program leadership
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
251-500 employees
