Assistant Program Director, ICR

Community Access Inc•New York, NY

13d

About The Position

Community Access’s OMH licensed Intensive Crisis Residence (ICR) is inspired by the Soteria model and is designed as an alternative to psychiatric hospitalization for people going through an acute psychiatric crisis and who would benefit from a respite period in a stabilizing, home-like environment with 24-hour peer support and treatment services. The Soteria ICR will work with guests for up to 28 days to help them develop awareness and skills that will allow them to return to the community with an increased ability to manage their mental health concerns. The ICR will follow a Soteria model which emphasizes shared running of a home-like environment, positive expectations of recovery, validation of subjective experiences, the concept of “being with” a person, providing 1:1 support, 24 hours a day, and self-determination. Services are completely voluntary, and guests are encouraged to maintain their daily responsibilities and activities in the community during their stay including work, school, family care, recreation, and wellness appointments. The program works with guests throughout their stay on discharge planning focused on safety and wellness, and provides post-discharge follow up health resource navigation support. The Assistant Program Director is responsible for supporting the Program Director in the overall administration and the day-to-day operation of the ICR. This includes providing leadership, guidance and support, policy and procedure development and implementation, scheduling, staff recruitment, training, supervision and evaluation, management of physical plant, quality assurance and quality improvement activities, internal and external reporting and billing. The Assistant Program Director provides 24/7 on-call support on a rotating schedule shared with other program leadership.

Requirements

Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access.
Minimum of a bachelor’s degree in a related field. Master’s Degree preferred.
Experienced working in a peer-led program.
Preferably 3 years, minimum 1 year management experience working in a social service or related setting, with people diagnosed with psychiatric disabilities and people struggling with substance use, preferred.
Peer identity/Lived experience with mental health services, preferred.
Strong administrative and organizational skills.
Previous experience working with adults with psychiatric disabilities utilizing the recovery model.
A respect for, and high level of comfort around people experiencing psychiatric crisis.
Knowledge of and commitment to peer support.
Must be fingerprinted and cleared by the NYS Justice Center.
Ability to utilize critical thinking, problem-solving and de-escalation skills to assist with creating and maintaining an environment that promotes recovery.
Demonstrated leadership skills and ability to work as part of a team.
Excellent oral and written communication skills.
Ability to utilize various computer programs, specifically cloud-based databases, Microsoft Word, and Excel.
Be creative and flexible
Show initiative and be responsible for follow through.
Ability to maintain confidential information, as related to position.