Assistant Program Director, ICR

Community Access • New, NY

9d

About The Position

The Assistant Program Director is responsible for supporting the Program Director in the overall administration and the day-to-day operation of the ICR. This includes providing leadership, guidance and support, policy and procedure development and implementation, scheduling, staff recruitment, training, supervision and evaluation, management of physical plant, quality assurance and quality improvement activities, internal and external reporting and billing. The Assistant Program Director provides 24/7 on-call support on a rotating schedule shared with other program leadership.

Requirements

• Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access.
• Minimum of a bachelor’s degree in a related field. Master’s Degree preferred.
• Experienced working in a peer-led program.
• Preferably 3 years, minimum 1 year management experience working in a social service or related setting, with people diagnosed with psychiatric disabilities and people struggling with substance use, preferred.
• Strong administrative and organizational skills.
• Previous experience working with adults with psychiatric disabilities utilizing the recovery model.
• A respect for, and high level of comfort around people experiencing psychiatric crisis.
• Knowledge of and commitment to peer support.
• Must be fingerprinted and cleared by the NYS Justice Center.
• Ability to utilize critical thinking, problem-solving and de-escalation skills to assist with creating and maintaining an environment that promotes recovery.
• Demonstrated leadership skills and ability to work as part of a team.
• Excellent oral and written communication skills.
• Ability to utilize various computer programs, specifically cloud-based databases, Microsoft Word, and Excel.
• Be creative and flexible
• Show initiative and be responsible for follow through.
• Ability to maintain confidential information, as related to position.

Nice To Haves

• Peer identity/Lived experience with mental health services, preferred.
• Bilingual Spanish-speaking, preferred.
• Ability to speak other relevant languages is a strong asset.
• Bilingual candidates are encouraged to apply.

Responsibilities

• Supporting the Program Director in the overall administration and the day-to-day operation of the ICR.
• Providing leadership, guidance and support
• Policy and procedure development and implementation
• Scheduling
• Staff recruitment, training, supervision and evaluation
• Management of physical plant
• Quality assurance and quality improvement activities
• Internal and external reporting and billing
• Providing 24/7 on-call support on a rotating schedule shared with other program leadership.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 251-500 employees