Program Director / Administrator

Crownview Psychiatric Institute•Oceanside, CA

3h•$68,000 - $80,000

About The Position

Join Crownview and lead with integrity, compassion, and purpose! At Crownview, we provide residential mental health treatment for adults in a safe, structured, and therapeutic environment. Every client receives superior clinical care grounded in compassion, dignity, and evidence-based practice. Our success is driven by dedicated professionals who value collaboration, accountability, and growth, and that could be you. We empower our employees through comprehensive clinical and in-house training that builds valuable, transferable skills. Crownview is proud to offer internal advancement opportunities for leaders seeking long-term career growth in the mental health field. Our management team maintains an open-door approach and is readily available to provide guidance, mentorship, and operational support. Position Summary The Program Director / Administrator provides executive-level leadership and oversight for all aspects of program operations. This role is responsible for administrative and office management, clinical and therapeutic services, case management, licensing and accreditation compliance, insurance and billing functions, and overall operational performance. The Program Director/Administrator ensures the program meets regulatory, clinical, and organizational objectives while maintaining the highest standards of care.

Requirements

The Administrator of a certified Transitional Residential Treatment Program shall have the following qualifications prior to employment:
A Bachelor’s Degree in Psychology, Social Work or any other major which includes at least 24 semester units in one or more of the following subject areas:
Psychology
Social Work
Sociology
One (1) year of full-time work experience in a community program that serves clients who have a mental illness. Such experience must be in the direct provision of services to clients, of which four (4) months must be in a position of supervising direct care staff.
As an alternative to the Bachelor’s Degree and experience required, a total of three years of experience in providing direct services in the community to persons with mental illness, of which six (6) months must be in a position of supervising direct care staff, and graduation from high school or possession of a GED may be substituted.
The administrator shall have the following qualifications prior to employment:
One year of full-time work experience in a management or administrative position
Completion, with a passing grade, of 15 college or continuing education semester or equivalent quarter units, of which 9 units shall be in administration and/or management.
Three years of full-time work experience in a management or administrative position may be substituted to meet the requirements above.
Attainment of at least 18 years of age.
Knowledge of the requirements for providing the type of care and supervision needed by clients, including the ability to communicate with such clients.
Knowledge of and ability to comply with applicable law and regulation.
Ability to maintain, or supervise the maintenance of, financial and other records.
Ability to direct the work of others, when applicable.
Ability to establish the facility's policy, program and budget. (7) Ability to recruit, employ, train, and evaluate qualified staff, and to terminate employment of staff, if applicable to the facility.
The administrator of the facility shall be responsible for the following:
Communication with the licensee concerning the administrative operations of the facility.
Development of an administrative plan and procedures to define lines of responsibility, workloads, and staff supervision.
Recruitment, employment, and training of qualified staff, and termination of staff.
The Administrator shall be on the premises the number of hours necessary to manage and administer the program component of the facility in compliance with applicable laws and regulations. Any person designated as an administrator shall be required to complete at least 20-clock-hours of continuing education per year in areas relating to mental health and the care of the mentally ill, and/or administration. The Administrator must provide and document a specific plan of supervision and at least 20 hours of inservice training per year for the employees to ensure the ongoing qualifications of the individual to perform the job. CPI shall make provision for continuing operation and carrying out of the administrator's responsibilities during any absence of the administrator.

Responsibilities

Provide leadership and oversight for all administrative, clinical, and operational functions
Ensure compliance with state licensing, accreditation standards, and regulatory requirements
Oversee clinical programming, therapeutic services, and case management operations
Monitor program performance, outcomes, and quality improvement initiatives
Manage insurance, billing, and utilization processes in collaboration with finance teams
Supervise, support, and develop multidisciplinary staff and leadership team members
Ensure policies, procedures, and best practices are implemented and followed
Serve as a primary point of contact for regulatory agencies, auditors, and external partners
Foster a positive, collaborative, and accountable workplace culture