Program Coordinator

Providence • Portland, OR

3d • $27 - $41 • Remote

About The Position

Program Coordinator - Remote This position is responsible for performance of technically detailed pharmacy and benefit work affecting pharmacy and health plan operations, programs and information systems in the Healthcare Experience & Operations Division Customer Services, Pharmacy. Position includes integration of technical pharmacy aspects with that of medical review, case management, mental health/chemical dependency, and quality management. The Customer Service Pharmacy Program Specialist responsibilities include communicating directly with Providence Health Plan (PHP) Members, PHP Network Pharmacies, and regulatory entities at the federal and state level. The position also communicates directly with pharmacists, nurses, physicians, and other health care providers and their staffs regarding claims, medication management programs, and initiatives. Providence Health Plan caregivers are not simply valued – they’re invaluable. Join our team at Providence Health Plan Partners and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. This position works remotely and is open to candidates residing in: Portland, OR area Vancouver, WA area

Requirements

• 3 years experience in a call center or a high-volume customer support setting
• Pharmacy Technician License or Certified Oregon Pharmacy Technician Upon hire

Nice To Haves

• Bachelor's Degree
• 2 years experience as a pharmacy technician in a managed care environment, OR 2 years experience as a pharmacy technician in a retail pharmacy setting

Responsibilities

• performance of technically detailed pharmacy and benefit work affecting pharmacy and health plan operations, programs and information systems
• integration of technical pharmacy aspects with that of medical review, case management, mental health/chemical dependency, and quality management
• communicating directly with Providence Health Plan (PHP) Members, PHP Network Pharmacies, and regulatory entities at the federal and state level
• communicates directly with pharmacists, nurses, physicians, and other health care providers and their staffs regarding claims, medication management programs, and initiatives

Benefits

• Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.
• We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
• Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits.
• Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.

What This Job Offers

• Job Type: Full-time