Program Coordinator - Utilization Program Coordinator

Virginia Department of Social Services • Chesapeake, VA

3h

About The Position

This job announcement is a courtesy job post for the Chesapeake County local Social Services agency. It is not a position of the Virginia Department of Social Services or any other Commonwealth of Virginia agency. Local employment opportunities may also be available through the local agency’s city or county website/job board(s).
TYPICAL TASKS
Performs provider site visits to ensure compliance with contract guidelines, evaluates service provision and make recommendations related to ongoing contracting for services.
Performs utilization review of cases receiving the most intensive/restrictive services as assigned.
Communicates concerns with compliance and provides recommendations to vendors in accordance with state and local laws as well as CSA policy and procedures.
Acts as a support to the FAPT Coordinator by serving as a back-up as assigned and when and takes FAPT minutes weekly to ensure familiarity with cases.
Gathers and maintains information to support periodic and special reports; documents activities and events for area of responsibility and provides report to CSA Coordinator.
Performs administrative tasks such as researching files/records, charting, typing reports, telephoning, faxing, and photocopying.
Attends staff, team, and other professional meetings to exchange information.
Identifies training needs and works with FAPT Coordinator to facilitate training for FAPT members and stakeholders.  Performs other related duties as assigned.

Requirements

• Requires a bachelor’s degree or any equivalent combination of education and experience in social/behavioral science or closely related field.
• In addition to satisfying the vocational/education standards, this class requires a minimum of one year full-time related experience with social services.
• Auditing experience preferred.
• Requires a valid driver’s license and driving record in compliance with City Driving Standards.
• Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.

Nice To Haves

• Strong auditing and monitoring 3-5 years experience
• Ability to analyze data, contracts, and service agreements
• Knowledge of compliance, utilization review, and program oversight
• Excellent written and verbal communication skills
• Ability to work independently while collaborating with internal and external stakeholders

Responsibilities

• Performs provider site visits to ensure compliance with contract guidelines, evaluates service provision and make recommendations related to ongoing contracting for services.
• Performs utilization review of cases receiving the most intensive/restrictive services as assigned.
• Communicates concerns with compliance and provides recommendations to vendors in accordance with state and local laws as well as CSA policy and procedures.
• Acts as a support to the FAPT Coordinator by serving as a back-up as assigned and when and takes FAPT minutes weekly to ensure familiarity with cases.
• Gathers and maintains information to support periodic and special reports; documents activities and events for area of responsibility and provides report to CSA Coordinator.
• Performs administrative tasks such as researching files/records, charting, typing reports, telephoning, faxing, and photocopying.
• Attends staff, team, and other professional meetings to exchange information.
• Identifies training needs and works with FAPT Coordinator to facilitate training for FAPT members and stakeholders.
• Performs other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level