Program Coordinator

Duke Careers • Durham, NC

12d

About The Position

Duke University: Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.  Occupational Summary
Serve as Program Coordinator supporting both the graduate and undergraduate programs in the Department of Religious Studies. Provide direct administrative support to the Director of Graduate Studies (DGS) and the Director of Undergraduate Studies (DUS). The graduate portion of this role also supports the Graduate Program in Religion, a joint program between the Department of Religious Studies and the Duke Divinity School. Coordinate admissions, curriculum, student services, and academic program operations. Assist with program communications, student events, and departmental outreach efforts.
 

Requirements

• Work requires analytical, communications and organizational skills generally acquired through completion of a bachelor's degree program.
• Work requires one year of experience in program administration or involving academic, instructional or counseling activities to acquire skills necessary to plan, coordinate and implement a variety of program activities and events. OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE
• Ability to provide guidance and direction to subordinates, including setting standards and monitoring performance.
• Skills using logic and reasoning to identify the strengths and weaknesses of alternative solutions to problems.
• Skills evaluating program performance, summarizing findings, communicating results, and forming an action plan.
• Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, and coordination of people and resources.

Nice To Haves

• Proficiency with SAP/R3, iForms, Buy@Duke, Duke@Work (Concur and Payroll), CourseLeaf CLSS, STORM/PeopleSoft, Scholars@Duke, and Drupal/Content Manager.
• Strong written and verbal communication skills, including the ability to compose and edit professional correspondence and web content.
• Excellent organizational skills and attention to detail with the ability to manage multiple priorities.
• Event planning experience and availability for occasional evening or weekend events.
• Ability to work independently and collaboratively in a team environment.
• Strong analytical skills and willingness to learn new technology to improve program efficiency.

Responsibilities

• Serve as the primary administrative contact for the Graduate Program in Religion (GPR) and the Religious Studies graduate program, providing support to current and prospective students, faculty, and administrators.
• Coordinate admissions processes for the GPR and Religious Studies graduate programs, including application management, candidate communication, faculty review coordination, recruitment visit organization, and support for student matriculation, including liaison with Visa Services.
• Monitor graduate student progress and degree milestones; assist students with registration, committee formation, examinations, dissertation defense scheduling, and degree certification for graduation in coordination with faculty, the Graduate School, and TGS.
• Administer compensatory and non-compensatory payroll actions for graduate students, including hiring, salary changes, terminations, and fellowship payments using Duke@Work, iForms, and SAP/R3, and coordinate all payroll actions with the Graduate School by updating the TGS database (GSF).
• Track graduate budgets, reconcile expenditures, and assist with projections for teaching assistant and fellowship allocations in coordination with the departmental business manager.
• Maintain accurate graduate student records and databases; prepare reports for internal and external stakeholders as needed.
• Manage course listings and cross-listings in CourseLeaf (CLSS), ensuring that Religious Studies and Divinity graduate courses are accurately represented and do not conflict.
• Organize graduate program events such as colloquia, receptions, and the annual AAR/SBL conference reception; manage related logistics and budgeting.
• Maintain and update the GPR and graduate program web pages, ensuring content is current and accurately reflects program activities and requirements.
• Supervise and direct student assistants or work-study students engaged in graduate program support activities.
• Assist the Director of Undergraduate Studies (DUS) in the day-to-day administration of the undergraduate program in Religious Studies.
• Coordinate semester course scheduling using CourseLeaf (CLSS) and Duke Hub; ensure course listings, instructors, cross-listings, and submission deadlines are accurate and met.
• Assist faculty with new course proposals, revisions, Independent Study offerings, and approvals through the University Curriculum Committee in compliance with Arts & Sciences policies.
• Support student registration, including issuing and managing permission numbers as needed.
• Maintain and monitor undergraduate student records, ensuring confidentiality; assist with degree certification for majors and minors, Graduation with Distinction processes, and communicate with the Registrar’s Office regarding graduation eligibility.
• Plan and support undergraduate academic events, including the Majors Fair, Honors Program workshops, Blue Devil Days, and departmental commencement activities.
• Develop and maintain the Undergraduate Handbook, website content, and informational materials in collaboration with the DUS and departmental staff.
• Gather, analyze, and report enrollment and assessment data to support undergraduate program review and annual reporting.
• Assist in preparing course advertising materials, digital signage, and social media content promoting undergraduate programs and opportunities.
• Collaborate with the departmental business manager and chair to support department-wide events, communications, and student engagement activities.
• Assist with maintaining departmental web pages and alumni outreach materials using Drupal and Content Manager platforms.
• Support the creation and distribution of departmental newsletters and event announcements.
• Coordinate logistics for department events, including guest lectures, workshops, and receptions; process related travel and expense reimbursements through Buy@Duke and Concur.
• Serve as a departmental liaison to various university offices and committees as assigned.

Benefits

• Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family- friendly and cultural programs to eligible team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees