Program Coordinator - 4996

BronxWorksNew York, NY

About The Position

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. BronxWorks provides permanent supportive housing with an array of social services to more than 400 formerly chronically unhoused individuals and families throughout the Bronx. We strive to break the cycle of homelessness with personalized, wraparound support, empowering individuals and families to rebuild their lives with stability, dignity, and hope.

Requirements

  • Bachelor's degree
  • One year of social services,workforceor event programming experience
  • Proficiencyin modern business communications including personal computers, electronic mail, voicemail,facsimileand copier equipment
  • Strong analytical skills and ability to interpret data
  • Strong writing and oral communication skills
  • Strong presentation and creativity skills
  • Excellent organizational, teambuilding and leadership skills
  • Ability to use a computer for prolonged periods
  • Ability to occasionally lift and/or move up to 10 pounds
  • Ability to stand, walk, or sit forlong periodsof time
  • Ability to climb five flights of stairs, ifrequiredto conduct home visits and/or fieldwork
  • Ability to bend and retrieve objects and/or documents
  • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation
  • Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, ifrequiredto conduct home visits and/or field work

Responsibilities

  • Conduct on-site outreach and advertising to planned events
  • Develop andmaintainconnections with internal and external agencies and companies
  • Facilitate and planreoccurringall-client meetings
  • Liaise with case management staff to collaborate on clients’ programming needs and concerns
  • Conduct semi-annual client satisfaction survey
  • Maintain knowledge of all program policy and funding requirements
  • Complete outreach to clients and disseminate programming information in person, email and/or telephone
  • Participate in weekly supervision with supervisor
  • Maintain records of client interactions in database
  • Plan, coordinate, and facilitate various groups for the clients
  • Complete monthly chart audits
  • Preparing and being ready for an audit from internal or external funder at any given time
  • Conduct and document all agency requirements, including but not limited to fire drills, occupancy, and incidents
  • Complete monthly KPI reports to present to supervisory and executive staff
  • Maintain office inventory and order complete purchase orders for new supplies as needed
  • Manage procurement for entire program, including communicating with vendors to request quotes and submitting paperwork to BronxWorks fiscal department
  • Performadditionaladministrative duties as assigned
  • Complete outreach to clients and disseminate programming information in person, email and/or telephone
  • Participate in weekly supervision with supervisor
  • Maintain records of client interactions in database
  • Plan, coordinate, and facilitate various groups for the clients
  • Complete monthly chart audits
  • Preparing and being ready for an audit from internal or external funder at any given time
  • Conduct and document all agency requirements, including but not limited to fire drills, occupancy, and incidents
  • Complete monthly KPI reports to present to supervisory and executive staff
  • Maintain office inventory and order complete purchase orders for new supplies as needed
  • Manage procurement for entire program, including communicating with vendors to request quotes and submitting paperwork to BronxWorks fiscal department
  • Performadditionaladministrative duties as assigned
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