Program Coordinator, Northeast

Epilepsy Foundation•Bowie, MD

50d•$18 - $19

About The Position

Under the direct supervision of a Regional or Executive Director, the Program Coordinator provides general and project-specific support within their assigned geographic footprint (Northeast). This role may also provide occasional support to the Vice President (Regional Teams) on an as-needed basis. The Program Coordinator contributes to mission and program outcomes, ensures adherence to policies and procedures, and assists with special projects as directed. The position also responds to basic information and referral inquiries. Independent judgment is required to plan, prioritize, and organize a diversified workload, while identifying opportunities to improve virtual office practices or procedures. This role involves frequent multitasking, decision-making, and initiative, as well as the ability to coordinate multiple projects simultaneously.

Requirements

High school diploma or equivalent required; bachelor’s degree preferred.
Minimum of three (3) years of related work experience.
Proficiency in MS Office and other database platforms; willingness to learn new systems as needed.
Strong attention to detail and accuracy.
Ability to prioritize, manage multiple projects, and follow through to completion.
Capacity to work independently with minimal supervision, demonstrating ownership and urgency.
Excellent time management, problem-solving, and communication skills.
Sound judgment and discretion when handling confidential information.

Nice To Haves

Bilingual ability is highly preferred.

Responsibilities

Perform a variety of program support activities within the assigned geographic footprint.
Provide information, resources, and referrals to support people with epilepsy within the assigned footprint.
Maintain operational work plans for all assignments and projects under this position.
Interact professionally and collaboratively with EF national office staff as needed.
Coordinate and/or complete designated projects as required.
Participate in EF events and activities—both virtually and in person—within the designated geographic territory.
Maintain accurate and complete constituent records.
Compile data from multiple sources and produce summary reports as directed.
Route mail and emails when needed.
Collaborate with local staff and board members to exchange information and provide administrative support.
Proofread documents for spelling, punctuation, grammar, and clarity.
Assist with other duties and special projects as assigned.