Program Coordinator, Work Ready and EARN

Goodwill of SWPA • Pittsburgh, PA

8h • $45,760 - $49,419 • Onsite

About The Position

Goodwill of Southwestern Pennsylvania and North Central West Virginia is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as one, and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes’ list of America’s “Most Inspiring Companies”. We offer a wide range of career opportunities from entry level to management in retail, human services, and administrative fields. Learn more about working at Goodwill . You can help. We can show you how. PROGRAM SUMMARY: Work Ready and SNAP EARN programs are administered by the state of Pennsylvania. They operate at a local level, through Partner4Work, and provide workforce development services to eligible participants who experience significant barriers to obtaining and maintaining meaningful employment. Participant eligibility focuses on low-income individuals who are enrolled in TANF and SNAP programs. Programs provide comprehensive job readiness, placement, training, and case management services, Services also aim to mitigate social barriers to employment. POSITION SUMMARY: The Work Ready and EARN Program Coordinator will manage and oversee Work Ready and EARN programming for residents of Allegheny County. The Coordinator will work collaboratively with the employment service teams, local employers, and workforce development agencies to develop an innovative workforce development model, driven by the needs of employers and available career pathways. This position requires the ability to work independently, while implementing flexible strategies to traditional career services.

Requirements

• High school diploma or equivalent AND 6 years of experience required.
• OR Associates degree in Human Services, Psychology, Social Work or other related field AND 4 years of experience required.
• OR Bachelor’s degree in Human Services, Psychology, Social Work or other related field AND 2 year of experience required.
• Experience working in human services, social work, or a related field.
• Qualified candidates must have a valid driver's license, active insurance policy, and reliable transportation for local travel.
• Candidates are expected to provide current, valid clearances (Child Abuse Clearance, FBI Fingerprints Clearance, and PATCH) prior to their first day of employment.

Nice To Haves

• Experience coordinating case management and employment related services amongst a team.
• Experience managing, administering, supporting, and evaluating human and/or community service programming.

Responsibilities

• Program Management and Leadership: Supervise, support and lead staff involved with service area, to ensure compliance with program requirements including reporting, application of best practices and achievement of program goals. Ensure the team’s adherence to organizational policies and procedures. Participate in the development of program policies regarding such issues as participant eligibility, program requirements, program benefits, staff development, Act as a liaison to funding sources, customers, employers and other community organizations and stakeholders.
• Program Coordination and Development: Maintain up-to-date knowledge of community resources and available activities as they relate to the needs of participants. Lead the development and implementation of services utilizing industry best practices including technologies used for virtual service
• Quality Assurance: Ensure successful delivery of services for participants including outreach, recruitment, orientation, job placement, and retention. Monitor and report program outcomes. Maintain up to date knowledge of Work Ready and EARN standards and compliance regulations.
• Policies and Standards: Maintain a current and up-to-date understanding of and comply with all company policies and procedures and all guidelines for all applicable regulatory entities such as Department of Public Welfare, Department of Labor, etc. Adhere to human resources policies and procedures related to the disciplinary processes and timelines, FMLA, and confidentiality of employee information. Provide access to needed, required, or related training and development activities, and/or other practices related to performance management.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level