Program Coordinator, Sections & Student Chapt

American Welding Society Inc

4h•Hybrid

About The Position

The Program Coordinator, Sections and Student Chapters serves as a coordinator for all AWS Section and Student Chapter activity, providing information, resources, and support so AWS Sections and Student Chapters can operate as effectively as possible while generating meaningful opportunities for those our Sections and Student Chapters seek to engage. In addition to supporting the operations of AWS Sections and Student Chapters, as a member of the AWS Membership Department team this role will also assist with Member and customer inquiries pertaining to AWS membership including, but not limited to, membership account maintenance.

Requirements

Commitment to and belief that unparalleled customer service is essential
Excellent project management skills, with the ability to set priorities, make calls, organize meetings, and execute work plans and timelines on multiple projects
Excellent English writing, editing, and proofing skills
Excellent attention to detail
Strong interpersonal skills, in order to effectively facilitate, collaborate and communicate with internal and external stakeholders to serve a diverse set of volunteers and customers across our programs
Ability to analyze, synthesize, creatively solve problems, and make decisions
Ability to prioritize and manage time-sensitive tasks
Strong computer skills (PC-based network environment, MS Windows/Office, Outlook)
Proficiency with Adobe software, Microsoft Dynamics CRM or related CRM/AMS (basic functions), and SharePoint
Ability to run a web-based meeting (Teams, GoToMeeting, Zoom, or other)
Ability to collaborate with the team using technology (audio and video conferencing, collaborative software)
Self-starter with a strong internal drive to initiate projects and achieve results without constant supervision
Ability to work independently.
Experience supporting a professional organization/association/society.
Bilingual – Spanish language proficiency.

Nice To Haves

Experience managing or supporting volunteers.
Experience in a professional office environment
Experience in communications management
Experience working with non-profit board members and/or volunteers
Experience supporting a professional organization/association/society
Website management experience

Responsibilities

Process requests for communication submitted by District, Section, and Student Chapter leaders, including acknowledging incoming requests, preparing communication for distribution, and distributing to the intended audience(s) as well as scheduling and facilitation of online meetings.
Conduct ongoing research and implementation of contemporary communication styles to enhance engagement of target audiences.
Update Section websites
Coordinate monthly newsletters and webinars.
Support AWS Section and Student Chapter charter and disbandment processes.
Administer the AWS Section and Student Chapter Annual Reporting process and maintain activity logs.
Support annual rebate and anniversary payment process applied to active AWS Sections and Student Chapters.
Administer annual AWS Section Chair and Student Chapter Advisor gift program.
Assist Manager, Sections and Student Chapters with day-to-day activities pertaining to AWS Sections and Student Chapters, to include but not limited to: 1. Updating Section and Student Chapter Officer information in primary database. 2. Coordinating distribution of materials requested by AWS District Directors, Sections, and Student Chapters.
Coordinate Section library updates.
Other duties as needed or required.