Program Coordinator - Onocology Access Services

University of Arkansas System•Little Rock, AR

About The Position

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. The Program Coordinator reports directly to the Senior Director of Access and plays a central role in the coordination and management of patient operations and scheduling within the Medical Oncology clinic. This position is responsible for overseeing the day-to-day activities of the scheduling and scheduling coordination, ensuring efficient workflows, accurate data management, and seamless communication across internal departments. The Program Coordinator serves as a key liaison for existing patients through appointment scheduling.

Requirements

High School Diploma or GED Plus 4 years of administrative or program coordination experience, or Bachelor's Degree in Human Resources, Business or related field
Both verbal and written communications
Ability to sit or stand for long periods of time.

Nice To Haves

2 - 4 years of administrative or program coordination experience
Epic experience

Responsibilities

Obtaining and organizing outside medical records, pathology slides, and radiology imaging; verifying insurance coverage.
Working with scheduling and scheduling complex appointments into systems such as EPIC.
Maintaining the accuracy and security of patient records, ensuring correct scheduling.
Assists in first visit logistics to several other clinics.
Educates prospective patients and families about the Medical Oncology services and expectations, contributing to a patient-centered experience.
Supports the development and monitoring of program goals and objectives.
Requires a high level of organizational skill, discretion, and the ability to manage multiple priorities in a fast-paced, patient-centered environment.
Works closely with clinical teams, administrative staff, and external institutions to ensure a high standard of care and service delivery for all new Myeloma patients.
May perform other duties as assigned.