Program Coordinator - Onocology Access Services

University of Arkansas for Medical Sciences•Little Rock, AR

About The Position

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. UAMS offers amazing benefits and perks (available for benefits eligible positions only): Health: Medical, Dental and Vision plans available for qualifying staff and family Holiday, Vacation and Sick Leave Education discount for staff and dependents (undergraduate only) Retirement: Up to 10% matched contribution from UAMS Basic Life Insurance up to $50,000 Career Training and Educational Opportunities Merchant Discounts Concierge prescription delivery on the main campus when using UAMS pharmacy Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. For general application assistance or if you have questions about a job posting, please contact Human Resources at [email protected]. The Program Coordinator reports directly to the Senior Director of Access and plays a central role in the coordination and management of patient operations and scheduling within the Medical Oncology clinic. This position is responsible for overseeing the day-to-day activities of the scheduling and scheduling coordination, ensuring efficient workflows, accurate data management, and seamless communication across internal departments. The Program Coordinator serves as a key liaison for existing patients through appointment scheduling.

Requirements

High School Diploma or GED
Plus 4 years of administrative or program coordination experience, or Bachelor's Degree in Human Resources, Business or related field
Both verbal and written communications
Ability to sit or stand for long periods of time.

Nice To Haves

2 - 4 years of administrative or program coordination experience
Epic experience

Responsibilities

Obtaining and organizing outside medical records, pathology slides, and radiology imaging; verifying insurance coverage.
Working with scheduling and scheduling complex appointments into systems such as EPIC.
Maintaining the accuracy and security of patient records, ensuring correct scheduling.
Assists in first visit logistics to several other clinics.
Educates prospective patients and families about the Medical Oncology services and expectations, contributing to a patient-centered experience.
Supports the development and monitoring of program goals and objectives.
Requires a high level of organizational skill, discretion, and the ability to manage multiple priorities in a fast-paced, patient-centered environment.
Works closely with clinical teams, administrative staff, and external institutions to ensure a high standard of care and service delivery for all new Myeloma patients.
May perform other duties as assigned.