Program Coordinator I (Credit Card Coordinator)
About The Position
Rutgers, The State University of New Jersey is seeking a Program Coordinator I to serve as Credit Card Coordinator for University Procurement Services. Reporting to the Manager, University Card Programs, this position is responsible for reviewing, analyzing, and submitting credit card applications for all levels of university employees while ensuring compliance with the University's PCard, Travel Card, and Travel & Business Expense Policies. The incumbent interprets and communicates policy requirements, advises departments on compliance matters, and provides customer service and support related to the Expense Management system. This role plays a key part in maintaining the integrity, efficiency, and accountability of the University's card and expense programs.
Requirements
- Bachelor's degree and at least two (2) years of related experience in a financial, accounting, administrative, or related field; or an equivalent combination of education and/or experience demonstrating knowledge of office administration, organization, coordination, facilitation, accounting, and/or report writing principles.
- Ability to work independently with minimal supervision and use sound judgment to resolve business problems.
- Strong attention to detail and excellent organizational skills.
- Creative and resourceful approach to problem-solving and process improvement.
- Ability to perform effectively under pressure, manage competing priorities, and meet critical deadlines in a fast-paced environment.
- Strong project management and time management skills.
- Demonstrated critical thinking abilities.
- Excellent oral, written, and presentation skills.
- Exceptional customer service skills and strong business acumen.
- Professional presence and adaptability in a dynamic, evolving environment.
Nice To Haves
- Working knowledge of credit card program and accounts payable operations and principles.
- Experience in working with automated Bank of America WORKS systems or similar banking system and Concur Travel & Expense.
- Experience with purchasing and account payable systems, preferably Oracle and Marketplace.
- Proficiency at using Microsoft's suite of Office products.
Responsibilities
- Receives, reviews, and processes credit card applications and account change requests for university employees and departments.
- Monitors the Card Services mailbox, researches and resolves account issues, and responds to policy or system inquiries.
- Ensures compliance with applicable University policies and procedures, communicating corrective actions as needed.
- Maintains organized records of card activity, applications, and approvals to support audits and program reviews.
- Provides guidance to cardholders and departmental administrators on policy interpretation and expense submission.
- Assists with training, policy updates, and program documentation to ensure consistent understanding across departments.
- Performs related duties in support of the University's Travel and Card Programs as assigned.
Benefits
- Medical, prescription drug, and dental coverage
- Paid vacation, holidays, and various leave programs
- Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
- Employee and dependent educational benefits (when applicable)
- Life insurance coverage
- Employee discount programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Educational Services
Number of Employees
5,001-10,000 employees
