Program Coordinator-Grant CAC/RICA

Loma Linda•Loma Linda, CA

About The Position

The Program Coordinator-Grant assesses, provides, coordinates and monitors linkage to healthcare and social services. Practices in a collaborative health care environment to ensure Call Center contacts are assisted in a timely manner. Performs other duties as needed.

Requirements

Bachelor's Degree required. Experience may be considered in lieu of degree.
Knowledge of Electronic Health Record or Epic software and telephony equipment and software preferred.
Write and publish call center reports.
Able to read
write legibly
speak in English with professional quality
understand and speak Spanish
use computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint)
Operate/troubleshoot basic office equipment required for the position
Able to relate and communicate positively, effectively, and professionally with others
work calmly and respond courteously when under pressure
collaborate and accept direction
Able to communicate effectively in English and Spanish in person, in writing, and on the telephone
think critically
manage multiple assignments effectively
organize and prioritize workload
work well under pressure
problem solve
recall information with accuracy
pay close attention to detail
work independently with minimal supervision
Able to distinguish colors as necessary
hear sufficiently for general conversation in person and on the telephone and identify and distinguish various sounds associated with the workplace
see adequately to read computer screens, and written documents necessary to the position