Program Coordinator- Assistant Outpatient Treatment

Catholic Charities Serving Central Washington • Wenatchee, WA

27d • $29 - $37

About The Position

The Assisted Outpatient Treatment (AOT) Program Coordinator position will serve as the facilitator of the AOT program that targets adults with serious mental illness who have had difficulty engaging in ongoing treatment. Responsibilities include oversight of the AOT program, participation in AOT-related meetings and collaborations, coordination of staff functions to achieve AOT deliverables, court liaison functions, and provision of direct client care. This role includes advocacy, monitoring, and assistance in developing a plan to enhance the quality of life in areas of family, socialization, work/education, leisure activity and healthcare to clients being served through AOT. This role assists clients and their families with housing, community resources and benefits as well as coordinate care among multiple service providers such as the AOT Court, mental health and/or substance use treatment teams, and health care providers as needed. The AOT Coordinator is a positive team player that promotes a culture of inclusion and participation.

Requirements

• Bachelor’s degree in social work, criminology, sociology, psychology or related human services field required.
• Demonstrated experience in working with individuals with severe and persistent mental illness.
• Experience working with individuals who are diagnosed with a co-occurring disorder.
• Possess and utilize effective verbal and written communication skills
• Ability to be self-motivated, work independently and as a team member
• Valid Washington State driver’s license and minimum required liability insurance for WA State
• Must be deemed insurable as determined by Catholic Charities' liability insurance provider
• Agency Affiliated Counselor Registration
• Completion of HCA sponsored Trauma Informed Care, De-escalation Techniques, and Harm Reduction training.
• Being cleared by criminal background check and fingerprinting when required

Nice To Haves

• Bilingual (English/Spanish) preferred but not required
• Ability to represent the agency in a professional manner within the community

Responsibilities

• Provide daily oversight of AOT program activities
• Assist in the development and maintenance of the Assisted Outpatient Treatment Program.
• Develop relationships with community partners, including court personnel, community hospitals, law enforcement, family members, and other community resources as needed, communicating pertinent information as needed.
• Attend and actively participate in Agency and community meetings as required; provide training for community partners and present at education forums as required.
• Must be able to communicate effectively and participate in both verbal and physical de-escalation techniques.
• Ability to excel in a stressful, constantly changing environment is required.
• Ensure completion of contract deliverables for AOT, including program and reporting requirements
• Completes progress notes and other required documentation in the electronic consumer files within the required timeframe.
• Process all intake information and forms for clients entering into AOT including preparation of petitions, treatment plans and other required clinical documents as well as compiling outcome and cost data in order to meet contractual reporting obligations; produce other required documents and materials as requested.
• Monitor service delivery and compliance with court ordered treatment
• Develop and coordinate a service plan involving all human service entities involved with the clients and family
• Serve as liaison between clients, the recovery team, and the court
• Inform supervisor, and other members of the team as indicated, of issues/concerns related to individual clients
• Provides training and guidance to new staff in addition to current staff that need more direct assistance
• Responsible for upholding a culture of privacy and security in a highly confidential work environment (HIPAA covered entity service area)
• Complies with all Catholic Charities policies and procedures that involve access to and safeguarding of client Protected health Information (all forms)
• Performs other duties as assigned

Benefits

• 13 paid holidays, 12 days of vacation, 12 days of sick leave per year
• Health insurance including medical & prescription coverage, with optional dental and vision insurance plans. Majority of premiums paid by Catholic Charities
• Retirement 403(b) Plan: employee contributions commence upon employment; Catholic Charities contributes 2% of monthly income and matches up to 4% of employee contributions following 6 months of employment
• Basic Life Insurance paid 100% by Catholic Charities
• Flexible Spending Account eligibility following 6 months of employment
• Education Assistance Program reimbursing up to $5,250 per year for approved continuing education after 6 months of employment
• Additional voluntary insurances including supplemental life, accidental death & dismemberment (AD&D), critical illness, long term disability, accident, and ID theft
• Employee Assistance Program includes 3 counseling sessions per year, legal consultations, financial coaching, and other wellbeing tools
• Annual longevity awards begin at 5 years of employment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level