Program/Care Coordinator – Comprehensive Health Program - Grant Funded
About The Position
Under the guidance of the Harm Reduction Services Program Manager, the Care Coordinator will be responsible for working with frontline care providers and care coordination staff to provide client and programmatic support, including accompaniment, client navigation, facilitate client initial engagement, retention, reengagement, assistance with client referrals, access of Social Determinants of Health services (food pantries, housing, transportation, assistance programs), and overall coordination between clients, groups, and program staff. These important activities will include screening individuals for barriers to care engagement, including potential unmet substance use and mental health needs, and chronic medical conditions. The Care Coordinator will meet directly with clients and assist with intake into supportive programs, such as Harm Reduction Services and HealthHomes, provide motivational interviewing and adherence and behavioral counseling as needed. The Care Coordinator will maintain a panel of active clients and work with program staff to ensure that the goals and objectives of the initiative are fully realized by all clients and meaningful contribute to ensuring to overall program success by sharing their insight, experience, and creative solutions to care engagement impediments with program leadership.
Requirements
- Bachelor's Degree or minimum of three (3) years of equivalent work experience
- Excellent engagement skills
- Strong interpersonal skills, highly organized, ability to work with diverse community groups and multi-task
- Passion for working with People living with HIV and Substance Use Disorders
Nice To Haves
- Master’s degree
- Bilingual in Spanish
Responsibilities
- working with frontline care providers and care coordination staff to provide client and programmatic support, including accompaniment, client navigation
- facilitate client initial engagement, retention, reengagement
- assistance with client referrals
- access of Social Determinants of Health services (food pantries, housing, transportation, assistance programs)
- overall coordination between clients, groups, and program staff
- screening individuals for barriers to care engagement, including potential unmet substance use and mental health needs, and chronic medical conditions
- meet directly with clients and assist with intake into supportive programs, such as Harm Reduction Services and HealthHomes
- provide motivational interviewing and adherence and behavioral counseling as needed
- maintain a panel of active clients and work with program staff to ensure that the goals and objectives of the initiative are fully realized by all clients
- meaningful contribute to ensuring to overall program success by sharing their insight, experience, and creative solutions to care engagement impediments with program leadership
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
5,001-10,000 employees
