Engagement Coordinator (grant funded)

Dallas College•Chicago, IL

12d

About The Position

Engagement Coordinator responsible for evaluating individual needs, motivating students to work towards their goals, and monitoring their progress. Engagement coordinators will be responsible for assisting with completing student registrations, meeting with students to create goals, connecting them to resources, and providing tools for their success. Engagement coordinators should possess experience in guiding adult learners in their pursuit of education and workforce training and be familiar with motivation techniques.

Requirements

Demonstrate strong commitment to shared accountability and high-quality concierge service and care.
Demonstrate an understanding of emerging technologies and the effective application of service technologies to enhance student career and workforce planning, tracking, and engagement with internal and external resources and supports.
Working knowledge of relevant national policies, practices and legislation that relates to retention, career and workforce coaching, development, and support.
Exceptional ability to determine individual goals and develop goal-oriented steps.
In-depth knowledge of motivation techniques and success-enhancement strategies.
Extensive experience in fostering sustained motivation and focus toward achieving goals.
Ability to monitor progress and mitigate factors hindering progress.
Proficiency in keeping up with advancements in workforce education and training.
Excellent recordkeeping, interpersonal, and communication skills.
Normal physical job functions performed within a standard office environment.
Bachelor’s degree plus two (2) years of experience working with underserved and diverse communities.

Nice To Haves

Coursework in counseling or social work preferred.
Bilingual or multilingual preferred.

Responsibilities

Develop, manage, and communicate services and resources through program promotions, class presentations, training sessions, and faculty and community collaborations.
React and respond appropriately to issues in a dynamic rapidly changing educational/economic environment.
Determine the personal and professional goals of individual students and identify potential challenges.
Develop realistic and effective strategies toward realizing goals.
Provide goal-oriented guidance and steps to success and encourage active participation.
Facilitate follow-up sessions and integrating feedback.
Perform progress assessments and utilize motivation techniques.
Encourage students by recognizing milestones and mitigating challenges that hinder progress.
Promote success-enhancing cognitive, psychological, and physical habits and routines.
Consult and collaborate with other stakeholders on students' progress, where relevant.
Regularly report on progress made and results obtained with students.
Pursue continued professional development and keep abreast of advancements in the field.
Present and/or coordinate workshops on topics that supplement and support instructional curriculum.
Facilitate student success by creating peer networks.
Foster student accountability, self-advocacy, self-awareness, and effective use of resources
Provide excellent customer service.
Completes required Dallas College Professional Development training hours per academic year.
Performs other duties as assigned.