Program Associate - Business Services

Employ Prince George's•Largo, MD

11d•$48,000 - $53,675•Hybrid

About The Position

Employ Prince Georges is committed to empowering job seekers with the skills and training necessary to excel in high-demand industries. We collaborate with businesses, community organizations, and workforce partners to strengthen employment opportunities and support economic growth. Position at a Glance We are seeking a motivated and detail driven Program Associate to join our Business Services team. In this role, youll support a dynamic department dedicated to connecting businesses with talent and strengthening our regional workforce. If you thrive in a collaborative environment, enjoy keeping operations running smoothly, and are energized by helping people succeed, this is an excellent opportunity to contribute and grow your career. Employ Prince George's is committed to the hiring of qualified local residents and supporting the growth of our community.

Requirements

High School Diploma or equivalent GED, required
2+ years of administrative or office management experience in a business community or customer facing role.
Strong organizational skills and the ability to manage multiple tasks and deadlines.
Experience tracking documentation, schedules, and program or office data.
Attention to detail, accuracy, and adherence to compliance requirements.
Proficiency with Microsoft Office (Word, Excel, Access, Outlook) CRM databases and AI tools.
Excellent written and verbal communication skills with the ability to collaborate with stakeholders.
A professional demeanor focused on excellent customer service and business engagement.

Nice To Haves

Experience with eligibility or intake processes for workbased learning programs- such as internships, work experience, on the job training (OJT) and apprenticeship, preferred.
Experience supporting justice involved or reentry pouluations is a plus

Responsibilities

Support Business Services staff through outreach activities such as cold calls, mass email campaigns, job fairs, and chamber association events.
Help increase awareness and utilization of the local workforce system among employers and job seekers.
Gather and analyze labor market information from platforms such as Maryland Workforce Exchange (MWE) and regional economic reports.
Conduct sourcing activities within MWE to identify job seekers aligned with employer needs.
Use applicant tracking systems and CRM tools to track business prospects, job opportunities, referrals, placements, and retention outcomes.
Submit weekly data reports related to job development, recruitment, career pathways, and workforce programming.
Collaborate with the Business Services team in coordinating hiring events.
Maintain accurate records of business and apprenticeship outreach and follow-up activities.