Program Associate

Madison College • Madison, WI

8d • $25 - $29 • Hybrid

About The Position

Madison College is seeking a highly organized and collaborative Program Associate to provide advanced administrative and program coordination support for the School of Health Sciences. This position plays a critical role in supporting more than a dozen healthcare programs that rely on complex clinical placements, affiliation agreements, compliance requirements, and external partnerships to deliver high-quality clinical education. This role also provides essential operational support to the School, including serving as a Department Buyer, assisting with apprenticeship-related activities, and providing backup support for School of Health Sciences emails and phone coverage.

Requirements

• Experience providing administrative, program coordination, or operational support in a complex organizational environment.
• Demonstrated ability to manage multiple processes, maintain accuracy, meet deadlines, and work independently.
• Strong communication skills and the ability to collaborate effectively with internal and external stakeholders, contributing to a safe and inclusive learning and work environment.
• Proficiency with Microsoft Office products and experience with, or ability to quickly learn systems such as SharePoint, PeopleSoft, Workday, Brightspace, and myClinical Exchange.
• Ability to apply standardized procedures, policies and guidelines across administrative and academic functions.
• Ability to exercise independent judgment and effectively resolve problems.
• Associates degree or higher or equivalent combination of education and experience.
• 2-4+ years of years relevant and progressive work experience.
• Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.

Nice To Haves

• Healthcare background or knowledge of health care programs preferred.

Responsibilities

• Coordinate program clinical processes by managing timelines, tracking requirements, maintaining accurate records, and ensuring compliance with institutional, accreditation, and clinical partner expectations.
• Serve as a primary administrative contact for assigned Health Sciences programs by supporting communication with clinical affiliates, faculty, staff, students, and external partners.
• Maintain and monitor clinical affiliation agreements, compliance documentation, student clinical requirements and related documentation to support reporting, planning, and audits.
• Provide specialized scheduling, onboarding, compliance monitoring, and logistical support for clinical education and apprenticeship activities.
• Develop, maintain, and update procedural documentation, templates, training materials, and reference resources to standardize processes for programs.
• Support coordination of meetings, orientations, trainings, and events related to clinical education and partnerships.
• Serve as Department Buyer for the School of Health Sciences, supporting purchasing, tracking, and reconciliation in alignment with college policies.
• Provide backup coverage for School of Health Sciences emails, phones, and front-office operations as needed.

Benefits

• Madison College provides a generous benefits package of vacation, holidays, health/vision/dental/life insurance options, and participation in the Wisconsin Retirement System (WRS).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 101-250 employees