Program Assistant - Temp to Perm Position

GREATER LAWRENCE COMMUNITY ACTION COUNCIL INC•Lawrence, MA

5d•$20 - $21•Onsite

About The Position

The Program Assistant for Workforce & Adult Development will work with the Director and Program Coordinator to provide clerical support and help coordinate, outreach, and recruitment administer GLCAC’s English for Speakers of Other Languages (ESOL) program. This position is a temporary-to-permanent (temp-to-perm) opportunity.

Requirements

Associate degree or High School graduate
Responsible, self-motivated, and able to carry out and prioritize multiple ongoing projects
Excellent verbal and written communication skills
Strong customer service skills and ability to work with a diverse clientele
Strong computer skills a must; proficient in Microsoft Office suite, especially Excel
Thrives in a fast-paced work environment
Willingness to work a flexible schedule including evenings
Strong work ethics, and a commitment to the mission of GLCAC
Bi-lingual Spanish-English (both written and spoken)
Must have a suitable CORI and SORI completed within the first thirty (30) days of employment

Nice To Haves

Experience working in a diverse multi-cultural community.
Relevant experience in community development/workforce development programs

Responsibilities

Coordinate and organize student enrollment in collaboration with the Program Coordinator
Schedule assessment appointments and follow up with participants on the waiting list
Support the Director and Program Coordinator in preparing and maintaining accurate class attendance records
Promote GLCAC’s programs, services, and events through outreach efforts, including distributing flyers, setting up displays, and engaging potential students
Assist instructors with attendance tracking and provide administrative support for classroom needs
Maintain and monitor the inventory of books, supplies, and instructional materials
Develop, update, and organize databases for the waiting list and placement reports
Enter and analyze survey data to measure participation, performance, and program outcomes
Conduct student surveys to assess needs and collect follow-up data from graduates and former participants
Record and maintain data related to community engagement, participation rates, and program results
Manage tracking systems to monitor employment outcomes and retention of program participants
Participate actively in at least one GLCAC committee as assigned or recommended by the Division Director
Maintain a flexible work schedule to meet program and community needs
Perform other duties as assigned by GLCAC and the Division Director