Program Assistant II - Financial Aid Loans

South Dakota Board of Regents • Vermillion, SD

52d • $23

About The Position

Job summary Coordinate student loan process, including counseling students and parents on its impact on financial aid. Responsibilities include: Develop and maintain a broad and detailed understanding of all financial aid programs and services. Provide counseling to students and parents regarding all aspects of financial aid both in person and via telephone Advise and assist students in completing forms and understanding available sources of assistance. Ensure compliance with all applicable laws, regulations, policies and guidelines set forth by federal, state and institutional policies. Assist with all aspects of financial aid loan processing. Adjust awards and student budgets for changes in enrollment status or eligibility. Certify eligibility for Federal Direct, Plus and Graduate Plus loan programs. Handle confidential information with tact and discretion.

Requirements

• Ability to understand the needs of undergraduate and graduate students and parents in terms of financial aid issues.
• Excellent communication and organization skills and customer service orientation.
• Ability to interact with a diverse group of faculty, staff, students and parents and to develop strong working relationships with colleagues, staff, administrators and students.
• Flexibility with an evolving work environment.
• Ability to work well in a team environment.

Responsibilities

• Develop and maintain a broad and detailed understanding of all financial aid programs and services.
• Provide counseling to students and parents regarding all aspects of financial aid both in person and via telephone
• Advise and assist students in completing forms and understanding available sources of assistance.
• Ensure compliance with all applicable laws, regulations, policies and guidelines set forth by federal, state and institutional policies.
• Assist with all aspects of financial aid loan processing.
• Adjust awards and student budgets for changes in enrollment status or eligibility.
• Certify eligibility for Federal Direct, Plus and Graduate Plus loan programs.
• Handle confidential information with tact and discretion.

What This Job Offers

• Job Type: Full-time
• Industry: Educational Services
• Education Level: No Education Listed
• Number of Employees: 51-100 employees