Program Coordinator II (Loans)

Prairie View A&M University-posted 3 days ago
Full-time • Mid Level
Onsite • Prairie View, TX
1,001-5,000 employees
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Under general supervision, the Program Coordinator II - Loans will be responsible for administering and coordinating financial aid loan programs under the supervision of the Financial Aid Manager of Processing (FAMP). Performs functions related to the technical and functional roles of administering the student loan programs (federal and state) for all students. Manages the financial aid loan programs which includes the Federal Direct Loan Programs (subsidized, unsubsidized, Parent PLUS, and Graduate PLUS) the State Loan Programs (CAL) and serves as the liaison for the private/alternative loan programs. The salary is determined in accordance with the University’s compensation structure and will be commensurate with the candidates’ education and experience, within the assigned salary range for this position.

  • Manages all aspects of the Federal Direct and State Loan Programs.
  • Works with the advising staff on assisting students in the completion of the loan process.
  • Determines or verifies loan eligibility for student and parent loans.
  • Coordinates the importing and exporting of Direct Student Loan records via the financial aid delivery system and COD to ensure the accuracy of each student loan record.
  • Assists the FAMP in the Banner system set-up for the loan component.
  • Plans, schedules, and conducts entrance and exit interviews.
  • Works with the business office to resolve loan exception reports.
  • Reviews and resolves discrepancies related to loan disbursements, student eligibility, MPN reports, the import and export of student loan data.
  • Certifies alternative and state loans.
  • Works with the FAMP, provides leadership and guidance to departmental working groups.
  • Ensures that the administration of the student loan program is consistent with the laws, regulations, and policies governing their administration and coordinates appropriately and timely communication to outreach staff as appropriate.
  • Assists the FAMP with preparing reports for staff, University officials, and external organizations for internal and external audits.
  • Creates, manages, and revises the polices and procedures manual for the student loan program(s).
  • With FAMP, provides leadership for identifying opportunities for innovating ways of processing federal direct and state loans.
  • Provides direct support to the FAMP to carry out the recommendations, instructions, and initiatives of the Associate Director and Director of Financial Aid.
  • Serves as a back up to the Federal Work Study Coordinator, Scholarship/State Grant Coordinator, and the Federal Grants Coordinator.
  • Coordinates/Collaborates with the outreach staff on research and analysis activities and reports regarding loan programs, indebtedness, default aversion, financial literacy initiatives delinquency assistance, and related customer services and intervention.
  • Coordinates with the outreach staff to ensure that student loan information is accurately conveyed to financial aid advisors in a timely manner.
  • Provides support to the financial aid advising staff as needed.
  • Performs other duties as assigned.
  • Bachelor’s degree
  • Four years of related experience.
  • Knowledge of word processing, spreadsheet, and database applications.
  • Ability to multitask and work cooperatively with others.
  • Verbal and written communication skills.
  • Must be able to work evenings and/or weekends.
  • Must not be in default or owe an overpayment for a federal and/or state aid program.
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