Program Analyst I (Temporary)

State of North Carolina

About The Position

To provide a solid Human Resource management foundation, responsible oversight, and creative solutions through a collaborative approach with all stakeholders to maximize the potential of our greatest asset – OUR EMPLOYEES. This is a temporary position and there are no leave or retirement benefits offered with this position. Temporary employees who work an annual average of 30 or more hours per week may be eligible for health insurance coverage under the High Deductible Health Plan (HDHP). For more information on Health Benefits offered visit www.shpnc.org. Visit www.nctemporarysolutions.com for employment information. Note: Permanent and time-limited NC State Government employees must separate from their permanent or time-limited position in order to work in a temporary position. All temporary employees are limited to one NC State Government temporary assignment at a time. Individuals hired into a temporary State job must be fully qualified for the job. OSHR supports the Governor's Job Ready initiative and seeks to expand a temporary skill set to enhance their qualifications for State government and private sector jobs. Exposure to an agency's culture, process, procedures, and potential learning opportunities can provide valuable experience to those who may seek permanent employment with the state. This temporary position is located at 1915 Health Services Way, Raleigh - Wake County, with the Department of Health & Human Services. Job Order Hourly Rate of Pay: $35.00 (Based on education and/or years of relevant work experience reflected on the application). Effective July 1, 2025, candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the class specification. The Knowledge, Skills, and Abilities listed within this vacancy announcement will be used only as management preferences and will be used to screen for the most qualified pool of applicants. The Trauma Process Improvement coordinator provides focused support to the statewide Trauma Program. This role strengthens trauma system operations by supporting performance improvement activities, trauma registry oversight, standardized reporting, and engagement with trauma centers and advisory committees. The position is intended to increase capacity for the statewide trauma system by focusing on performance improvement, timely reporting, and consistent engagement with trauma centers and oversight committees.

Requirements

Knowledge of trauma system structure, trauma registry standards, and performance improvement principles, including familiarity with state and national trauma requirements and data-driven quality processes.
Ability to plan, coordinate, and direct a statewide project with multiple stakeholders
Skill in reviewing, validating, and analyzing trauma registry data to identify trends, data quality issues, and performance gaps, and in producing clear, standardized reports and benchmarking analyses.
Skill in providing technical assistance and clear guidance to trauma registrars, PI coordinators, and committee members, including the ability to explain data requirements, resolve routine issues, and support collaborative workgroups.
Driver’s License required.
Bachelor’s degree from an appropriately accredited institution and three (3) years progressively responsible experience related to the area of assignment; or an equivalent combination of training and experience.

Nice To Haves

awareness of the ICD-10-CM injury and external cause coding and its impact on trauma registry data integrity, risk adjustment, injury severity scoring, and performance benchmarking.
awareness with trauma registry standards and national data submission requirements.
Healthcare Background (EMT, Paramedic, RN etc.)
Certified Specialist in Trauma Registries (CSTR)
Certified Abbreviated Injury Scale Specialists (CAISS)