Program Administrator

Aspen PublishingBurlington, MA
Hybrid

About The Position

Aspen Publishing is seeking a Program Administrator to be a part of our growing JD-NEXT team. Preference will be given to Boston based candidates who will work in our Burlington, MA, office with a hybrid office/work-from home schedule; however, we will also consider candidates based in Dallas, TX. The ideal candidate brings experience in high-stakes testing and a demonstrated ability to manage timelines, coordinate cross functional contributors, and ensure quality and accuracy. A legal background is preferred. We are looking for a Program Administrator who has a collaborative and strategic mindset and can contribute meaningfully to this growing program. Responsible for collaboration with various Departments to support product development and operations for successful delivery of the JD-Next Program. Aspen Publishing is a leading provider of educational content and digital learning solutions to law schools in the US and around the world. Aspen provides best-in-class solutions for legal education through authoritative textbooks written by renowned authors and breakthrough products such as Connected eBooks, Connected Quizzing, and PracticePerfect. Our JD-Next Program, which includes an online course and high-stakes law school admissions test delivered multiple times per year, is designed to support aspiring law students through high-quality test preparation and academic resources.

Requirements

  • Bachelor’s Degree in related field preferred
  • 5+ years of experience in the high-stakes testing industry
  • Project management experience
  • Excellent organizational and communication skills, with the ability to foster productive working relationships with internal and external customers
  • Demonstrated ability to deliver high-quality work on time and thrive in a fast-paced, deadline-driven environment
  • Proficiency in Microsoft Office Suite, particularly Excel workbooks
  • Demonstrated ability in working independently and as part of a team

Nice To Haves

  • Project Management Certification a plus
  • legal background preferred
  • Experience working with AI tools is a plus

Responsibilities

  • Coordinate with various personnel during all project phases, from initial development through implementation
  • Work with program manager to complete quality management plans, project documentation, and ensure timely completion of deliverables
  • Supervise JD Next Course Assistants, providing guidance and monitoring performance while ensuring high quality, consistent student feedback
  • Liaise with Digital, Customer Support, Marketing, and others to support course delivery and student experience; Work with instructional designer to update course materials
  • Coordinate test content and editorial reviews and follow up with freelancers and subject-matter experts
  • Conduct quality assurance reviews of course content, test items, and test forms
  • Coordinate with test delivery partner on operational activities related to test registration and administration
  • Support score reporting activities to ensure accuracy, including quality checks of data and reports
  • Perform other duties as assigned

Benefits

  • choice of health and dental plans
  • generous paid time off and holidays
  • 401k with employer match
  • an array of voluntary programs to cover all of life’s eventualities, from accidents to critical illness and pet insurance
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