Program Administrator

Booz Allen HamiltonWindermere, FL

About The Position

The Program Administrator and Knowledge Manager will serve as a key member of the Program Management Office (PMO) supporting a large contract operating across three geographically dispersed locations. This role blends knowledge management architecture, program administration, and cross‑organizational coordination to ensure timely execution of government and corporate objectives. The ideal candidate brings a structured, proactive approach to organizing information, enhancing program operations, and enabling effective communication across various stakeholders. How You'll Contribute: Program Administration & PMO Support: Implement and support PMO-level strategies, processes, tools, and best practices to ensure consistent and compliant program execution. Coordinate program administration activities such as task tracking, documentation management, reporting, and staff support actions. Facilitate communication across internal teams, subcontractor PMOs, and external partners to ensure alignment with milestones, deliverables, and government requirements. Support staffing actions, onboarding, team integration, and personnel movements across all three site locations. Knowledge Management (KM) Functions: Design, implement, and sustain a comprehensive Knowledge Management program aligned with the client’s mission, vision, and enterprise objectives. Develop standards, processes, and governance models to ensure authoritative data, information integrity, and secure knowledge-sharing across classification levels. Integrate inputs from various mission and support elements to create accessible repositories, streamlined information workflows, and user-centered KM solutions. Promote KM adoption through user engagement, training, and continuous improvement. Communication, Integration & Stakeholder Engagement: Prepare and publish PMO-level communications, administrative notices, readouts, and program documentation. Serve as a bridge between functional areas, subcontractors, and government stakeholders, ensuring visibility of program status and information dependencies. Engage key audiences to build awareness, understanding, and alignment around operational priorities and KM practices. Provide expertise to help teams identify, design, and sustain efficient information-sharing workflows or collaboration solutions. Join us. The world can't wait.

Requirements

  • 3+ years of experience supporting DoD, IC, or mission partner organizations in program administration, knowledge management, or operations
  • Experience designing or maintaining structured information systems, KM repositories, or collaborative environments, such as SharePoint, Teams, or Confluence
  • Experience with Microsoft Excel
  • Ability to develop trackers, reports, and structured data outputs
  • Ability to coordinate across multiple organizations and build positive, trust-based working relationships with government, contractor, and subcontractor teams
  • TS/SCI clearance with a polygraph
  • Bachelor’s degree in Business, Information Management, or Analytics and 2+ years of experience with signals intelligence, or 4+ years of experience in signals intelligence in lieu of a degree

Nice To Haves

  • Experience supporting multi‑discipline intelligence operations or associated mission communities
  • Experience supporting multi-site or geographically distributed programs preferred
  • Knowledge of Microsoft Office and collaboration tools, including Teams, SharePoint, Tableau, and Excel
  • Ability to assess workflow inefficiencies, identify root causes, and recommend and implement process improvements
  • Ability to tailor information for technical and non‑technical audiences
  • Possession of excellent written and verbal communication skills

Responsibilities

  • Implement and support PMO-level strategies, processes, tools, and best practices to ensure consistent and compliant program execution.
  • Coordinate program administration activities such as task tracking, documentation management, reporting, and staff support actions.
  • Facilitate communication across internal teams, subcontractor PMOs, and external partners to ensure alignment with milestones, deliverables, and government requirements.
  • Support staffing actions, onboarding, team integration, and personnel movements across all three site locations.
  • Design, implement, and sustain a comprehensive Knowledge Management program aligned with the client’s mission, vision, and enterprise objectives.
  • Develop standards, processes, and governance models to ensure authoritative data, information integrity, and secure knowledge-sharing across classification levels.
  • Integrate inputs from various mission and support elements to create accessible repositories, streamlined information workflows, and user-centered KM solutions.
  • Promote KM adoption through user engagement, training, and continuous improvement.
  • Prepare and publish PMO-level communications, administrative notices, readouts, and program documentation.
  • Serve as a bridge between functional areas, subcontractors, and government stakeholders, ensuring visibility of program status and information dependencies.
  • Engage key audiences to build awareness, understanding, and alignment around operational priorities and KM practices.
  • Provide expertise to help teams identify, design, and sustain efficient information-sharing workflows or collaboration solutions.

Benefits

  • health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care
  • recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values
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