Program Administrator 2

State of Ohio • Columbus, OH

23h • Onsite

About The Position

The Ohio Department of Job and Family Services (ODJFS) supports Ohioans and their families through the following programs: Cash and Food Assistance Employment Services and Workforce Development Unemployment Insurance Adult Protective Services Child Support Public service is an honorable way to serve the community in a hands-on dedicated way. You can make a difference in someone’s world! Guiding Principles We will be a leader in customer satisfaction. We will have a reputation that attracts and retains talented, diverse, and dedicated employees. We get better at what we do every day. Office of Child Support This position is in the Office of Child Support (OCS) which establishes policies and guidelines for the child support program based on federal and state laws. Ohio's child support program provides services to help ensure that children receive the financial and medical support they are legally entitled to and deserve. Lean more about the office by visiting the ODJFS OCS website . What You Will Do In this position, you provide program direction by assisting and/or relieving the Deputy Director of various administrative duties, as well as act as a liaison between the Deputy Director, Assistant Deputy Directors, Bureau Chiefs, and management staff.

Requirements

• Ability to collaborate with others as well as work independently.
• Analytical and problem-solving skills.
• Strong written and verbal communication skills.
• Operation of personal computer and software applications, including Microsoft Office 365 applications.
• Ability to handle competing priorities and remain composed in a fast-paced environment.
• Must be s olution oriented with forward focus thinking to solve problems that are not always defined.
• Option 1 : Completion of undergraduate core program in business administration, management science or public administration and 2 yrs. trg. or 2 yrs. exp. in supervisory, administrative &/or managerial position.
• Option 2 : Completion of undergraduate core program in academic field commensurate with program area to be assigned per approved Position Description on file and 2 yrs. trg. or 2 yrs. exp. in supervisory, administrative &/or managerial position or staff position involving planning, research &/or policy/procedure development.
• Option 3 : 4 yrs. trg. or 4 yrs. exp. in business administration management science or public administration.
• Option 4: 1 yr. exp. as Program Administrator 1, 63122.
• Option 5: Equivalent of minimum class qualifications for employment noted above.

Responsibilities

• Analyze and evaluate OCS programs, policies, and procedures to ensure compliance.
• Respond to OCS operational programmatic issues and needs of staff.
• Assist in def ining and implementing departmental goals and objectives in relation to goals of agency.
• Respo nd to complex and/or confidential correspondence.
• Assist in the development and implementation of OCS internal policies and procedures.
• Serve as OCS liaison regarding personnel related actions.
• Manage business functions of the office.

Benefits

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation )

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level