Professional Development & Quality Improvement Director

UMOS, Inc.Donna, TX
$77,479 - $96,849

About The Position

Are you a motivated, results-oriented candidate seeking to put your talents, skills, and experience to work as part of a mission-driven, customer-focused organization? If so, we invite you to join UMOS’ diverse and dedicated team of over 1,000 professionals making a positive difference across more than 60 offices in seven states. Whether you are passionate about facilitating early childhood development; providing training and career planning for a parent; aiding a farmworker in accessing basic needs and new opportunities; educating at-risk individuals in HIV prevention; or supporting those fleeing domestic violence or human trafficking, UMOS is the place where you can fulfill your passion for helping families, businesses, and communities build better futures.

Requirements

  • Bachelor’s degree in Early Childhood Education, Human Development, Organizational Development, or a related field, master’s degree preferred
  • Minimum of 3–5 years of experience in Head Start or early childhood education programs.
  • Experience in designing and coordinating professional development or training systems.
  • Knowledge of Head Start Program Performance Standards and regulations
  • Must have above average computer skills and good oral and written communication skills
  • Must have a reliable vehicle, maintain a valid state driver’s license and adequate vehicle insurance.
  • Willing to travel both intrastate and interstate and work irregular hours.

Responsibilities

  • Coordinate and support the design and delivery of professional development and training activities in collaboration with program directors, aligned with MSHS 5-Year Program Goals, school readiness objectives, and regulatory requirements.
  • In coordination with program leadership, develop and implement a comprehensive annual Training and Technical Assistance (T&TA) plan that addresses program needs, compliance requirements, and staff development priorities.
  • Ensure staff compliance with training requirements, including tracking and monitoring professional development activities, annual training hours, and required certifications.
  • Partner with program directors (e.g., Education, Family Services, Health, Disabilities, ERSEA, CACFP, and MSHS Director) to ensure training initiatives are aligned with content area requirements and program priorities.
  • Support content area leaders in the design and delivery of specialized training to ensure staff development is responsive to program needs, regulatory requirements, and continuous quality improvement goals.
  • Oversee and implement coaching and mentoring systems that support staff in applying new practices and improving performance, particularly those impacting child and family outcomes.
  • Lead leadership development to strengthen staff capacity and support long-term program sustainability.
  • Direct the program’s Continuous Quality Improvement (CQI) efforts by analyzing data, identifying areas for improvement, and guiding the development and implementation of quality improvement plans.
  • Utilize program data (e.g., CLASS, child outcomes, and family engagement data) to inform training strategies, monitor effectiveness, and drive ongoing program improvement.
  • Ensure accountability for quality improvement initiatives through follow-up, monitoring, and collaboration with program leadership.
  • Maintain accurate records and documentation of training, compliance, and professional development activities; prepare materials for monitoring reviews, audits, and regulatory reporting.
  • Serve as a member of the program’s leadership team, collaborating with directors to align professional development, coaching, and quality improvement efforts with overall program goals.
  • Promote a culture of continuous learning, accountability, and excellence across all program areas.
  • Attend meetings, trainings, and workshops, and perform other related duties as assigned.

Benefits

  • Paid time off that will increase over your years of service.
  • 15 paid holidays annually.
  • A robust range of insurance covering health, dental, vision, life, short- and long-term disability, and accidental death & dismemberment.
  • The options to establish either a Health Savings Account or Flexible Spending Account, which can be used to cover deductibles, prescriptions, and other healthcare expenses.
  • A variety of support services to promote well-being through the employee assistance program.
  • Retirement plan options, including 401(k) and Roth IRA, allowing you to make pre-tax or after-tax contributions. For those participating in the 401(k) Retirement Plan, UMOS annually contributes at least 3% of employees’ eligible compensation.
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