Professional Advisor

Lindenwood University • Saint Charles, MO

5d

About The Position

The professional advisor is responsible for advising students in the specifics of a Lindenwood University degree, as well as providing advice on career options and continued educational studies. The intent of this job description is to provide a representation of the types of duties and level of responsibility that will be required of positions given this title. This job description shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Requirements

• Bachelor’s degree
• Demonstrated ability to work effectively with individuals from diverse communities and cultures
• Ability to work independently with minimal supervision
• Ability to effectively preserve confidentiality and exercise discretion
• Ability to quickly form rapport with both students and co-workers
• Knowledge of student advising processes and applicable course catalogs
• Computer literacy and proficiency with Microsoft Office Suite
• Knowledge of and/or willingness to learn and use process improvement methodologies
• Excellent written and verbal communication skills
• Excellent customer service skills
• Ability to work effectively at a computer for up to eight hours daily
• Ability to sit for extended periods of time
• Regular attendance is a necessary and essential function

Nice To Haves

• Master’s degree preferred
• Prior advising and/or higher education experience preferred

Responsibilities

• Assists students in their growth and development by constructing applicable educational plans consistent with their abilities and interests
• Arranges schedules and recommends courses for students
• Determines, based upon prerequisites and degree program requirements, the adequacy of students’ academic progression
• Maintains knowledge of university policies and how student issues may affect their standing; conveys to students the implications of known performance deficiencies
• Conducts student appointments to plan for the coming semester and to review/revise long-range academic program schedules
• Directs students towards self-help tools and services
• Monitors student schedules and keeps appropriate personnel informed of progress within planned program
• Provides mentoring and direction on career options, graduate school or general university questions and issues
• Refers students to institutional resources when academic, behavioral, attendance or other personal problems require intervention
• Participates in the assessment process and recommends action for improvement based on data and student success and persistence
• Utilizes the retention management system for student communication and early intervention
• Supports the mission of the University and serves as an ambassador of the Q2 culture of service excellence
• Models, supports, and holds others accountable to the University’s values
• Proactively contacts and is available for student advisees on a regular basis
• Assists in the training/orientation of faculty regarding student advising duties and procedures
• Consults regularly with faculty throughout students’ program progression
• Interprets and provides rationale for institutional policies, procedures and requirements
• Collaborates with admissions related to new student and advising events
• Coordinates continuing enrollment efforts and student persistence with Student and Academic Support Services
• Shares student cohort, risk, and retention data along with advising best practices with college faculty
• Job may require other duties as assigned.

Benefits

• Upon hire, employer-paid tuition benefits for bachelor’s (employee, spouse, and dependent) and master’s degree programs (employee and spouse only).
• Tuition discounts for doctoral programs (employee only).
• Comprehensive benefits plan: medical, dental, vision, life insurance, disability insurance, and retirement options.
• Paid holidays: MLK Jr. day, Good Friday, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving break (Wednesday – Friday), and winter break (Dec. 23 – Jan. 1).
• Free lunch Fridays: LU employees are eligible for a free meal on Fridays at the Evans Commons Dining Hall or Spellman Dining Hall; Chick-fil-A and Qdoba included.
• Professional development opportunities through the Lindenwood Learning Academy

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees