Production Support Engineer

Versant • Englewood Cliffs, NJ

2d • $100,000 - $130,000 • Onsite

About The Position

Versant Media is seeking a dedicated Production Support Engineer to join our dynamic Production
Media Engineering group. The ideal candidate will be responsible for ensuring seamless on-air
productions by supporting all production systems at Versant Media Locations in Englewood Cliffs, NJ, and
New York, NY. This also includes our Remote Production sites in Washington DC and West Coast
locations in LA and San Francisco.
You will be troubleshooting, diagnosing, and solving any technical issues that arise during live broadcasts
and production control rooms, studios, distribution/automation, master control, and related equipment
for all Versant Properties. This role is pivotal to Versant Media’s commitment to deliver high-quality
news, sports, and entertainment 24/7. You will be maintaining the integrity of cutting-edge broadcasting
technology and collaborating with Engineering and Operations to optimize broadcast workflows in a
fast-paced environment.

Requirements

• 2+ years of recent experience supporting live, television production environments.
• Knowledge and experience with HDSDI/Embedded and discrete audio analog and digital formats, including AES and MADI and others such as AES67, Ravenna and Dante.
• Experience with video production systems and workflows for live and taped programming such as switchers, video routers, encoders/decoders, and studio equipment.
• Knowledge and related experience with virtualized systems including VMs, Containers and Orchestration.
• Detailed knowledge of master control technologies, workflows, compression, and uplink systems.
• Strong understanding of digital & signal workflows.
• Solid understanding of TCP/IP Protocols with knowledge of computer networking and storage infrastructures.
• Up to date with industry trends and emerging technologies.
• Bachelor’s degree in film production, Broadcasting, Computer Science, Electrical Engineering or related field or equivalent work experience.
• Ability to support a 24/7 live production environment, which includes weekends, overnights, and holiday shift work.

Nice To Haves

• Knowledge and experience with Evertz products, including control systems such as Magnum, EXE Routers, SDVN, VUE, VIP, and more.
• Knowledge of SMPTE 2110 standards.
• Knowledge and experience with SONY Production Switchers, Studio Cameras, and other Studio systems.
• Knowledge and experience with VizRT, Ross, and Chyron.
• Experience with Transmission, Fiber, and Encode/Decode Distribution and Transport Systems.
• Experience with Cloud and VM Based applications and platforms.
• Ability to read and interpret AutoCAD drawings.
• Proficiency with AUTOCAD, MS Office Suite, Windows, Linux, Mac OS.
• Experience with JIRA, Confluence, and other project and ticketing systems.
• Technical enthusiasm and an eagerness to never stop learning.
• Strong organizational and communication skills.
• Ability to work in a fast-paced live production environment.

Responsibilities

• Act as one of the on-call engineers, addressing technical support requests from studio/control room and production operations.
• Analyze and troubleshoot complex audio/video workflows and signal flows in SDI and IP 2110 environments.
• Maintain broadcast technology systems to ensure reliability throughout the entire production environment.
• Client-focused support – Understand and prioritize on-air issues and work with Operations to ensure minimal show disruptions.
• Document issues and their resolutions and escalate to advanced support teams and management as needed.
• Ability to work alone as a lead and as part of a team.

Benefits

• This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1-10 employees