Production Planning & Documentation Specialist

ADDIUM, Inc. • Pullman, WA

36d • $19 - $24 • Onsite

About The Position

The Production Planning & Documentation Specialist is critical to the efficiency and compliance of the manufacturing floor at ADDIUM. This role is responsible for the systematic generation and accurate management of work orders within the NetSuite ERP system, ensuring a smooth and traceable production flow. Additionally, this specialist maintains and updates all Standard Operating Procedures (SOPs) and Work Instructions within the VKS digital work instruction platform, ensuring manufacturing personnel have immediate access to current, standardized processes.

Requirements

• Minimum 2 years of experience in a Production Planning, Scheduling, Inventory Control, or Documentation Specialist role within a manufacturing environment.
• Proven hands-on experience using an Enterprise Resource Planning (ERP) system; specific experience with NetSuite is highly desirable.
• Strong technical writing, editing, and visual communication skills with a keen attention to detail.
• Demonstrated ability to quickly learn and manage specialized software systems; experience with VKS or similar digital work instruction software is a significant plus.
• Excellent organizational skills, proven ability to manage multiple priorities and deadlines, and strong analytical problem-solving abilities.
• Ability to communicate clearly and effectively with both office staff (Management, Finance) and shop floor personnel.

Nice To Haves

• Familiarity with quality standards (e.g., ISO 9001).
• Knowledge of production floor metrics and manufacturing principles (e.g., Lean Manufacturing).

Responsibilities

• Assist the generation, release, and assignments of all production work orders (WOs) based on the master production schedule and inventory availability within the NetSuite ERP system.
• Monitor the status and integrity of all open work orders, ensuring materials are accurately tracked, labor is properly recorded, and the work order lifecycle adheres to established company procedures.
• Resolve discrepancies and errors related to work order data, routing, or material consumption in NetSuite, collaborating with Production and Inventory Control teams as needed.
• Ensure the accuracy of Bills of Materials (BOMs) and routing steps within NetSuite, notifying Engineering or Planning of necessary updates.
• Create, revise, and manage Standard Operating Procedures (SOPs) and Work Instructions (WIs) for all assembly, testing, and related production processes using the VKS (Visual Knowledge Share) platform.
• Maintain strict version control for all documentation in VKS, ensuring that only the most current, approved instructions are available to the manufacturing floor.
• Work closely with Production personnel, Engineers, and the Quality department (QA) to gather feedback, validate process changes, and translate complex technical steps into clear, visual, and easy-to-follow digital instructions.
• Serve as the primary administrator for the VKS system, managing user access, training employees on its use, and leveraging its features (e.g., smart forms, checklists) to improve compliance and data capture.
• Perform regular internal audits of active work orders and shop floor documentation to ensure adherence to company procedures and regulatory standards.
• Assist the Production Manager in developing and delivering training sessions related to new work instructions and updated NetSuite procedures.
• Identify documentation gaps or inefficiencies in the work order process and propose solutions to the Production Manager to streamline workflows.

Benefits

• Competitive salary
• Comprehensive medical, dental, and vision insurance
• 401(k) retirement plan with a company match (up to 4% after your first year)
• Paid Time Off, Sick Leave, and 11 Paid Holidays
• Ongoing learning and development opportunities to support your growth
• Clear paths for career advancement as you grow with us
• Company-paid life and disability insurance for peace of mind
• Health savings account and flexible spending account options
• A collaborative, inclusive work environment with regular team-building activities and fun company events

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 51-100 employees