Documentation Specialist

Compassus • Torrance, CA

1d • $20 - $34

About The Position

The Documentation Specialist is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders. The Documentation Specialist coordinates document management between various departments within Home Health to ensure Starts of Care or Resumptions of Care are timely. The Documentation Specialist is responsible for triaging incoming referral documents and improving the overall quality and completeness of documentation by expediting case creation.

Requirements

• High school diploma or GED required.
• Minimum of one (1) year of experience in a healthcare office setting required.
• Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage.
• Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from leaders, colleagues, investors, and external parties. Strong written and verbal communications.
• Other Skills and Abilities: Ability to understand, read, write, and speak English.
• Articulates and embraces hospice philosophy.

Responsibilities

• Receives incoming patient referrals via phone and fax.
• Creates accurate referral cases based on information within referral documentation.
• Directs all inquiries from referral sources to the correct designation.
• Assigns all medical record documents to the appropriate folder for the appropriate branch codes.
• Searches Home Care Home Base and document management system to identify on-service patients.
• Responds promptly and courteously to all branch inquiries or problems.
• Reviews and assigns new referrals by appropriate branch codes.
• Coordinates with Admission Coordinators to process received intake patient information.
• Achieves daily productivity metrics as assigned by the manager.
• Performs other duties as assigned.

Benefits

• Compassus offers a comprehensive benefits package including, Medical, Dental, Vision, 401k and much more
• Meaningful Work: Make an impact every day by honoring the quality of life of our patients, supporting them and their families with compassion, and creating moments that truly matter.
• Career Development: Access leadership pathways, mentorship, and personalized professional development.
• Innovation Meets Compassion: Collaborate with a supportive team using the latest tools and technologies to deliver exceptional care.
• Enhanced Benefits: Enjoy competitive pay, flexible time off, tuition reimbursement, and wellness programs designed for your well-being.
• Recognition and Support: Be celebrated for your contributions through recognition programs that honor your dedication.
• A Culture of Belonging: Thrive in a culture where you can be your authentic self, valued for your unique contributions and supported in a community that embraces diversity and inclusion.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees