Production Operations Manager

KCRW Inc•Santa Monica, CA

About The Position

The Production Operations Manager reports to the VP of Talk Programming and will manage the production team and processes to ensure highest quality and efficient operations across KCRW audio content. Responsibilities also include overseeing all technical aspects of KCRW’s Performance Studio, working closely with the Director of Events, Music Department, and technical staff. This includes live bands performing onsite and special events in the Performance Studio.

Requirements

Demonstrated ability to lead by example, to champion positive behavior and develop a thriving culture
Ability to manage environments that work on multiple concurrent project deadlines
Strong knowledge of audio equipment, processing, and editing software like Pro Tools
Experience implementing workflows with a goal of maximizing automation
Strong communications ability to interface with senior staff, sponsors, team members, and talent
Have a passion for KCRW’s programming, interest in NPR news, current affairs, music, and the arts
Thrives in a high-volume environment, remains calm and poised under pressure
Deeply detail oriented, organized and able to juggle multiple priorities
Excellent self-starter and able to work autonomously

Responsibilities

Serve as Department point of contact for all of KCRW including Content, Technology, Operations, Finance, HR and for any engineering inquiries
Act as Performance Studio SPOC (Single Point of Contact) for all incoming band technical requirements and gear usage/staff usage
Partner with the Technology Dept. on operations, staff support, maintenance and optimization of hardware and software
Work with senior management and HR to rightsize and maintain an active roster of full time and per diem engineers
Participate as department lead in interdepartmental meetings regarding audio production, studio operations, content initiatives, and other needs of KCRW.
Fulfill Audio Engineering shifts as needed
Manage production schedule including - Scheduling coverage on all routine and one-off sessions, assigning resources to hosts and producers, working collaboratively with producers with recording requests, covering on-site tapings
Supervise a team of ambitious and creative Production Engineers and Technical Directors
Ensure all team members are focused on prioritized work, following standard procedures and timelines for production tasks
Ensure accurate and optimized time and attendance management
Align staff skills to job responsibilities to maximize effectiveness
Set department goals and perform staff evaluations
Foster a creative and productive work environment and culture with both the management and Engineering teams.
Provide mentorship and constructive performance coaching to facilitate staff’s professional development
Create and execute a training program to assure all team members are proficient in the standardized workflow
Facilitate cross training to balance the load while strengthening overall team skills
Create opportunities and individualized development plans for staff to enhance skills and foster growth