Production/Operations Manager

Wise Coatings of New Hampshire•Meredith, NH

About The Position

Wise Coatings of New Hampshire is a leader in high-performance Polyaspartic and Epoxy floor coating systems for residential, commercial, and industrial, applications. We pride ourselves on quality, innovation, and exceptional customer service. As we continue to grow, we are seeking a dynamic and experienced Production Manager to oversee our field operations, installation teams, and ensure projects are completed on time, within budget, and to our quality standards. Position Summary The Production Manager is responsible for managing the day-to-day operations of epoxy flooring installations, overseeing crews, managing schedules, ensuring job site safety, and maintaining high-quality standards. This individual will serve as the bridge between the office, field crews, and clients, ensuring smooth execution of projects from planning through completion.

Requirements

Experience: Experience in construction or flooring industry, with at least a supervisory or production management role. Epoxy flooring or coatings experience preferred.
Leadership: Strong team leadership and conflict-resolution skills.
Technical Skills: Familiarity with polyaspartic, epoxy, polyurethane, and other floor coating systems.
Organization: Excellent planning, scheduling, and project management abilities.
Communication: Strong interpersonal and written communication skills. Customer service is a priority.
Software Proficiency: Experience with job management software, inventory, and project scheduling tools.
License: Valid driver’s license and clean driving record.
Work Conditions: Ability to work in various environments including job sites, warehouses, and office settings. Occasional evening or weekend work may be required.

Nice To Haves

Optional: OSHA Certification
Knowledge of industrial coatings, surface prep equipment, and application methods
Experience with CRM or field service management platforms

Responsibilities

Project Oversight: Plan, coordinate, and oversee epoxy floor coating projects from mobilization to completion.
Team Management: Supervise and support installation crews, providing leadership, direction, and training as needed.
Scheduling: Develop and maintain detailed project schedules, ensuring timely project execution and crew availability.
Quality Control: Inspect work at various stages of completion to ensure adherence to specifications and industry standards.
Materials Management: Coordinate ordering, delivery, and staging of materials, ensuring availability for each job.
Client Communication: Serve as the point of contact for clients during installations, ensuring a positive customer experience.
Health & Safety: Enforce job site safety protocols and ensure compliance with OSHA and company safety policies.
Reporting: Maintain accurate project records, including labor hours, material usage, change orders, and job progress.