About The Position

Manager, Production Operations ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development We are currently seeking a Manager, Production Operations to join our diverse and dynamic team. As a Manager, Production Operations at ICON, you will oversee the day-to-day production activities, ensuring that operations run efficiently, meet quality standards, and align with the organization’s strategic goals. You will lead a team and collaborate with other departments to optimize production processes and drive continuous improvement.

Requirements

  • Bachelor’s degree in operations management, industrial engineering, or a related field is preferred, with significant experience in production or manufacturing operations.
  • Proven experience in managing production operations, with a strong understanding of process optimization, scheduling, and quality control.
  • Strong leadership and organizational skills, with the ability to manage teams and drive results in a fast-paced environment.
  • Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams and stakeholders.
  • Strong problem-solving and decision-making abilities, with experience in implementing process improvements and managing operational challenges.
  • Detail-oriented, proactive, and committed to driving operational excellence and maintaining high standards of quality and safety.

Responsibilities

  • Managing all aspects of production operations, ensuring smooth workflow and on-time delivery of production outputs.
  • Overseeing the planning, coordination, and execution of production schedules to meet organizational targets.
  • Leading, coaching, and mentoring a team of production staff to ensure high performance and adherence to quality standards.
  • Collaborating with cross-functional teams, including quality control, supply chain, and engineering, to optimize processes and improve efficiency.
  • Ensuring compliance with safety regulations, quality control standards, and company policies in all production activities.
  • Identifying areas for process improvement and implementing initiatives to enhance productivity, reduce costs, and maintain product quality.

Benefits

  • Various annual leave entitlements
  • A range of health insurance offerings to suit you and your family’s needs.
  • Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
  • Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.
  • Life assurance
  • Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.
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